Poor
747 reviews
ViasatHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
Showing 83 reviews with 3 stars · Clear filters
Richard M.
Posted
Person who serviced my address was knowledgeable. The only thing that was not effective and efficient was setting up new Viasat password for router was not very helpful and did not ask to assist on getting it done before he left . Took me awhile to finalize this by myself. Date this occurred was when I had them install my Viasat equipment. Do not remember exact date
Julie
Posted
We have no choice where we live. Satellite internet is like a very fast dial-up. While speeds have improved, it's still slow. That said, it seems to work in inclement weather
Gregoria
Posted
Since the beginning of Dec. I am following my gigabyte usage daily but viasat graph is not showing anything.
Donna B.
Posted
Cell towers need to be erected to get a stronger signal. I know it's a not your place to build Towers However Viasat could have a connection from the Tower(s).
Paul L.
Posted
The speed is very slow and I lose the internet connection all too often due to weather events. I live in a rural area and have no other alterative. I would get rid of viasat tomorrow if I could.
Kathleen P.
Posted
Our wi-fi signal is very weak. Sometimes none at all. I think our router is not working correctly. I have unplugged it to reboot it several times but it does not seem to make a difference. Really need a tech to come see what is going on with it. Thank you. Bryan Patison 281-543-2676
George M.
Posted
I was not happy with the installation of a new router-left a mess of wires.
Cherryl
Posted
It was great back when we first subscribed to the dish type intranet services, but it is not affordable now days. You cannot really stream TV with it, it cuts in/out alot. when you subscribe to unlimited internet you think you can stream, but that is not really true. You get 100 gigs a month, but if you want to use the internet to stream you need like a terabyte! per month, and the cost goes from $120 to like $300 a month!! otherwise the speed of the intranet goes down so low you cannot even open a browser on your computer or phone. So I guess it really depends on what you want to have internet for: if it's business and school only you can do it on the 60-80 gigs for $120 a month, but if you want to stream or your kids want to game, it's not the service for you?
