Poor
747 reviews
ViasatHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
Showing 307 reviews with 1 star · Clear filters
Jennifer H.
Posted
Today we call to have them sent the box or have someone come you to the house and get the internet.The lady that I talk to keep telling that I have to wait until next mouth before that would happen.They don't have good customer sever at all.Where we live we need to watch every thing on line and by the tenth of the mouth we are out.We would have to by more time for the internet
Kaleb M.
Posted
Absolutely terrible. 130$ a month for wifi that barely runs YouTube and Netflix. It took 19 hours to download a 40gb game. If you want reliable wifi DONT USE VIASAT
M P.
Posted
5 year Viasat customer. In the beginning reception service was okay (i.e. passable) and customer service was fair. Over time, the reception became awful and customer service terrible. DO NOT USE Viasat.
Marco C.
Posted
Mi è stata rimossa la vettura ma il'App del servizio di geolocalizzazione mi indicava che l'auto era ancora nel posto dove l'avevo parcheggiata la mattina ma in realtà era stata portata via in un deposito auto senza che, peraltro, mi arrivasse alcun avviso sul cellulare sullo spostamento del mio veicolo. Ho chiamato l'assistenza per capire come rintracciare la vettura ma non rispondeva nessuno. Ho fatto prima io chiedendo in giro quale era la società che recuperava le vetture in quella zona e rientrare in possesso del mezzo. Pago un servizio che quando hai bisogno non serve. Posso farne a meno a questo punto.
Hotel B.
Posted
Il gps non funziona e non rintraccia l'attuale posizione dell'auto. Impossibile mettersi in contatto con un operatore sia telefonicamente che per mail. Servizio molto scadente!
Jose P.
Posted
Poor customer service. In my opinion, this company is more related to a scam organization with a legal business. Don't waste your money.
Rosa
Posted
The internet is too low I can’t watch a movie because stopped every five minutes , I’m very disappointed , this happened every day.
Michael
Posted
Exorbitantly expensive for SNAIL SLOWww internet speed. No speed here. Often no connection at all or barely there at best. Truly taking advantage of the other companies not providing service to our area. When the government low income subsidy lapsed Viasat TRIPLED the cost to low income folks trapped into having their "service". Nice, huh?
