Tommie
Posted
Service has been very good until…
Service has been very good until yesterday. I can no longer watch a short u-tube, and everything is very slow. It may be I have used up my data.

Poor
747 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
Showing 66 reviews with 4 stars · Clear filters
Tommie
Posted
Service has been very good until yesterday. I can no longer watch a short u-tube, and everything is very slow. It may be I have used up my data.
Micheal E.
Posted
Too many extended outages.
JEREMY B.
Posted
The technician was great but it takes a long time to get a service tech to come to the premises
Richard T.
Posted
What made it a 4 is that it crashes whenever it rains, or sometimes just the storm being near. You want a date, check every time it started to rain, a day of showers is a real joy.
Chas
Posted
I think the service you provide is very good. The only issue I have is the fee. Primary house I have Comcast and charged $88.00 for their fastest service. Viasat charges $119.00 for service.
Heather
Posted
It actually took so long to get the survey that I can't remember when I had the issue, but as usual, the tech that came out was very nice and helpful
Carolyn
Posted
To begin, I marked 3 stars. I still have frequent times when I am not able to make or receive calls. During storms the internet is off and back on.
Frank
Posted
This Via Sat installation is well over 10 years old and yes it has drawbacks, pretty slow broadband but reliable. They seem to be honoring their promise of un limited low res videos. Sometimes it takes a minute to get HD quality. but the alternative is much more pricey so for now I will stay with Via Sat internet.