Poor
747 reviews
ViasatHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
Showing 307 reviews with 1 star · Clear filters
customerbradley S.
Posted
I never got any bill, paper or email, showing what I am supposed to pay, nor have received any kind of receipt for payment. I am not happy doing that kind of business. Please send both bill and receipt ASAP, if not immediately. Thank you.
Edward
Posted
I had only been a customer for a couple weeks when I lost service. Technician canceled and made a new appointment, then on that day, technician called and canceled again, leaving me without service for almost 2 weeks. During that time the bill was also taken from my bank account paying for service that I didn't have. Had to add Hotspot on my phone daily to be able to do homework, work from home or watch tv. Very horrific experience and I'm not happy at all.
Joey
Posted
Signal goes in and out and not able to work from does to this issue. Thought the service was better. This has happened since we got the service on 11-17.
Ken
Posted
Still having a problem with my voice phone system?? Not getting ALL my phone calls? People trying to call me say all it does is ring and ring and ring and ring and ring and ring and NO answer machine????/ Thank you.
Randall
Posted
I had to satellite dish installed on a rainy day so my dishes out of alignment so I called support support was supposed to set up a tech visit and supposedly it never made it to the text but anyway I have bought this and never have it got to use it once it's going to be going on two weeks now
Sandra S.
Posted
When canceled you charged for whole month e ven when it was first day of billing cycle .And you .need to get people you can understand on the pbone
John
Posted
My Television keeps cutting in and out and stalling and I am being told my service is fine, suggested I start going out and buy devices to improve "there" service.
David S.
Posted
What went wrong?!? Are you kidding me... The fact that we've had a TOTAL of my less than 24 hours of Internet, a service technician was supposed to come back out this past Tuesday between 8:00 - 11:00 am and didn't bother to show up or even call/email/txt to reschedule. Now we want absolutely NOTHING to do with y'all. Come get this cheap equipment and don't contact me AGAIN!
