Dave
Posted
Very prompt service via the chat
Very prompt service via the chat, representative came right on. Overall, I get great service from VIA.
Poor
310 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viabenefits is listed under Insurance.
Viabenefits (viabenefits.com) has 310 customer reviews on Rated Honest, with an average rating of 2.4 out of 5.
310 approved reviews, newest moderated first
Dave
Posted
Very prompt service via the chat, representative came right on. Overall, I get great service from VIA.
Tim
Posted
I asked Rene a question about reimbursement. She was very quick finding my answer.
Mark H.
Posted
Rene' explained to me exactly what I needed in order to acquire reimbursement for over-the-counter items that I purchased earlier in the month. She went out of her way to look up my original submission that was denied. She was friendly and professions. Excellent customer service.
Lili
Posted
Was able to find my question answered. Used Chat, she was very helpful.
Linda
Posted
I want to thank Sharra from Via Benefits, who answered all my questions. I've always had a great experience with Via Benefits. Very fine people.
Stanley T.
Posted
Account representative answered my question about Medicare reimbursement and Social Security automatic Medicare deduction completely and accurately. Mayra answered by question quickly and correctly.
Ted J.
Posted
I had a general question which AI could not answer and I was passed to a live "Chat" person right away. Abbie assisted quickly and helpfully. I got my answer in reasonable time instead of waiting on the phone.
Joseph K.
Posted
Ease of use and layout