Excellent
409 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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VANCARO (vancaro.com) has 409 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
409 approved reviews, newest moderated first
Sean K.
Posted
I bought this ring for my wife as a surprise, because her original ring was making her finger swell up. I got a size 7 and it was a perfect fit and she loves it. It's white gold and a perfect design.
Eliot H.
Posted
Shipped a little later than expected but the quality and packaging was amazing.
Cristina H.
Posted
Great jewelry. My ring arrived sooner than I'd expected it to. It was beautiful. Thank you!
stevem
Posted
I purchased custom order rings from Vancaro. The end to end experience was great. They kept me in the loop throughout the process and I am pleased with the product I received. I would recommend them to others.
David M.
Posted
I just wanted to say thank you for the great customer support and the fast shipping vancaro. My lady loves her new jewelry, in her own words she's is obsessed with her studs and necklace. Thanks vancaro!
tc M.
Posted
We ordered the broken heart necklace & the batman ring as soon as the order placed we received emails keeping us up to date & even received the shipment before the due date.I cannot express how wonderful their customer service & shipping methods are if you are looking to get a good price & craftsmanship along with above & beyond customer service please place your order with them.I have nothing but good vibes with them & hope you will too.Definitely will be a repeat customer, loved that they sent us a coupon for future purchase thanks for everything.
Lisa Rice T.
Posted
I would not order from this company, they sent me the wrong size and when I reached out to them they wanted me to pay all these fees to restock and all that then left me hanging from March 2 until this month and then they decided to respond, still refusing any type of reasonable meet in the middle agreement, as if this virus ruining my wedding, the ring I fell in love with wouldn't work because THEY sent me the wrong size and I'm not paying their absorb restocking fee, yes I tried wearing it with the snuggie thing, I cannot comfortably wear it that way and because I have tried, they won't take it back. Their customer service is not even sub par
Response from VANCARO· Sep 16, 2020
Hi Lisa, Sorry for not being 100% satisfied with you. We sent you two emails with a return address on the day after you applied for a size change. In addition, please understand that the size we sent you is correct, so please understand that according to our after-sales policy published on the website, the shipping fee returned is borne by you. If you need any further assistance, please feel free to contact us, we will try out best to help. Thanks a lot for your understanding and time. Elsa Best regards [email protected]
Cruz
Posted
Thank you so much for the delivery on time, I was fully satisfied with my purchase and my wife loved it
