Excellent
409 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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VANCARO (vancaro.com) has 409 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
409 approved reviews, newest moderated first
Scott S.
Posted
Excellent customer service! Elsa was my contact person and she was regularly sending me emails of updates on my order status. I would recommend buying from them because of the communication from seller to buyer.
Doro B.
Posted
They made me a ring they don’t carry anymore in less than 2 weeks, it’s beautiful, it looks real and it’s good quality. I had the ring for years, lost some weight and needed a new size. Great service, they followed the shipping for me and after it was delivered they followed up to make sure it was ok. I love my ring so much, I ordered it twice! I didn’t want to replace with anything else and VANCARO truly delivered
Sheila A.
Posted
I recently made my first purchase with VANCARO - it was a silver band that says “I am enough”. I bought for a gift for my nieces 13th birthday. It is beautiful! I can’t wait to give it to her because I know she will cherish it! It is very high quality for the price. My experience with VANCARO was awesome. They were very communicative throughout the whole transaction and follow up. I will definitely be back!
Ernest P.
Posted
it's like the pictures says it came earlier then expected deliver beautifull ring awesome sauce.
Frank F.
Posted
I recently made my first purchase from you and i must say that i was very please with my purchase and that i received updates throughout the whole process. I will definitely be making future purchases and let others know that my experience was the best . thank you
Chris F.
Posted
Wow!!! The purple rose ring is such a wonderful 🎁 for my daughter's 21st b-day!😊 I had a really bad experience w/Bradford Exchange & so I went w/VANCARO & I'm very pleased w/their product & their prompt service so that my daughter will receive her 🎁 in time!😊 I will be using their services in the future while passing on to others this wonderful company & products!
Victor
Posted
I saw their ad on Facebook and my nieces birthday was coming up. I bought her a ring got here on time and before her birthday. Great service! Will be coming back for more birthdays and holidays.
Lance M.
Posted
They took my money. Yet no rings. They actually expect me to send more of my personal information in order to send me what I already paid for. Potential buyers beware. They have littered sites with fake positive reviews!!!!
Response from VANCARO· Aug 17, 2020
Hi Lance, Would you please let me know your order number? I am so sorry for the inconvenience, and I totally understand how you feel. However, we have had many cases of customers' credit cards stolen and swiped, which is a loss for both us, and that's why we need extra verification information for the orders that may be at payment risk. Please kindly know we only need part of your information, you can cover the information that isn’t requested. There is another solution, you can place the order again with the payment by PayPal, in which the order does not need the verification. If it is indeed inconvenient for you, we will arrange a cancellation and refund for you, I would appreciate you could let us know your opinion via email. In addition, all of our customer reviews are true, from each customer’s own feelings. We have been in the US market for ten years and we always have been trying to do better. However, there are still some problems occur that are out of control. There are plenty of reviews from customers, we are being loved by many customers. Thanks a lot for your understanding and time. Elsa Best regards! [email protected]
