Bad
185 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
United Passport is a private passport and travel document preparation service that assists customers with completing and submitting U.S. passport applications. Our service helps simplify the passport process by preparing required forms, reviewing applications for accuracy, assisting with passport photo compliance, and coordinating shipping instructions for submission to the appropriate government facility.United Passport is a registered courier with the U.S. Department of State under the name 123 Access Travel Passports, allowing us to assist customers who need expedited passport processing through authorized courier channels.Our team focuses on making the passport application process easier and more efficient for travelers by providing guidance, document preparation support, and customer assistance throughout the process.Please note: United Passport is a private company and is not affiliated with the U.S. government or the U.S. Department of State. Government passport fees are paid separately to the U.S. Department of State when submitting an application.
unitedpassport.com (unitedpassport.com) has 185 customer reviews on Rated Honest, with an average rating of 1.8 out of 5.
185 approved reviews, newest moderated first
Jill
Posted
The website looks like you're filling out the forms to receive your actual passport from the government. However, it's just a site that fills out the forms for you and sends them to you to send to the government. They charged me over $180 for this, and now I still have to pay $130 for my actual passport. It's basically a scam, and only to be used if you have money to burn.
Chris B.
Posted
Realized after I paid the only thing this company does is charge you$183 to auto populate your application and then mail it to you. Crazy that this is allowed. After you ask for a refund they email you the fine print. Exactly as that sounds too, they email you a screenshot of the fine print magnified to show you yes we scammed you because you could not see this tiny print.
Vanna Y.
Posted
Deceptive site — charged $189 for a free service I searched “renew my passport” and clicked what looked like an official site. It appeared legitimate and did not clearly disclose it was a third-party service. I paid $189 thinking I was completing my passport renewal. Instead, I received basic form preparation—something that’s free through the U.S. Department of State. At a passport office, I was told this service was completely unnecessary. I requested a refund twice and only received generic denials. This site is designed to look official and mislead people. Be careful—it is NOT a government website. Total cost: $319 ($189 service + $130 actual government fees) for something that should have cost $130.
Ty
Posted
Terrible misleading scammers. And the don't want go give back all of the money they've scammed you out of.
Ryan H.
Posted
Scam. Obviously
Kortney H.
Posted
Scam!!! Charged over 180.00 to fill out an application that I could have easily done myself. Do not use this website!
Alexandra S.
Posted
This website is a full SCAM. I unfortunately fell for it. They mislead people by making it look like the official passport renewal site. I had to call my bank immediately to report the charge. Don't go through the same headache that I did.
Telisa
Posted
This is a scam. I paid $232 for the passport and they mailed me the application and I still had to pay for the passport at the post office. I want my money back. This is intentionally made to look like a real website when it’s not. I want a refund or I’m calling consumer affairs for my state and they will be glad to chase them down to prosecute. Do NOT use this service. SCAM
