Average
170 reviews
United Car CareHonesty, pricing, process and quality scores appear once 5 customers have rated them.
United Car Care vehicle service contracts offer reliable protection at an affordable cost, which is exactly what consumers want when looking for mechanical protection for their vehicles. Our product is backed by an A-rated insurer, thus providing our contract holders with the utmost security.United Car Care has earned an A+ rating with the Better Business Bureau, which speaks to the way we do business—with integrity. We are proud of the fact that we have had over a million satisfied customers as well as many long-time relationships with our dealers and agents. These relationships are a true testimonial to United Car Care’s core values: quality, dependability, and customer service.
United Car Care (unitedcarcare.com) has 170 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
170 approved reviews, newest moderated first
attaulbari M.
Posted
the worst company out there. denied my claim saying wear and tear. which is not true! have filed action against them and because of covid 19 process has been really slow. but don't worry once everything catch up i will gladly see you in court and if it does not help i will file another case against you all instead of just one person.
Damaris R.
Posted
This company is terrible. I got my car a year ago and was giving this extended warranty which I regret deeply. I wish I knew about this company before I agreed to get it. So I took my car to the shop for repair because it started to run hot I paided 800 dollars for my fans. I then got my car back and the next day I had to take my car back because it was still running hot. I then was told that it was the engine so we were told that I have extended warranty and that they would go thur them. My car has been in the shop for 3 months now and this company doesn't want to honor the warranty. I wouldn't recommend this company to anyone please don't give your money to this company because they don't honor their contact or their customers.
Attaulwahab M.
Posted
Be care full ! Before you sing the contract through endurance warranty or any other company that’s related to United car care ! They will Deny your claim for any reason and will not cover the cost please review them on BBB before giving them your money! They will deny you by saying wear and tear if you have 100000 + miles car .... if your car has 100000 + miles this not the warranty you need .. They will deny you by saying you are missing an oil change .. They will deny you by saying the part is covered but the part that caused the problem was not covers so they will totally deny your claim ... and many more reasons!!! Watch out endurance warranty rating on there website is fake !! Since I am a web developer! There rating for there website is made up 100% In simple get some other company but don’t ever buy your contract from UNITED CAR CARE !!
RidaOP K.
Posted
Read the contract before you buy anything from them. They are thieves, they are liar, they are the once that is wrong with this world. Scammers scamming poor people money. Will rip you off DO NOT BUY ANYTHING FROM THEM OR THERE DEALERS LIKE ENDURANCE, aa auto etc
Response from United Car Care· Apr 19, 2021
"Hi RidaOP, There certainly are a staggering number of scam artists in the world today. The automotive industry in particular hosts its fair share of bad eggs, but there are still a lot of good people and good businesses that respect their customers and provide the best services and products available. United Car Care is a company built on integrity, and we strive to maintain honest, openly communicative relationships with our customers. That said, we were unable to locate a contract for you in our system, but if you do have a policy with us and are willing to give us a call at (833) 815-2503, we're eager to hear your thoughts on what we can do to better serve you and all of our current and future customers. Reference #101127."
Milton K.
Posted
After being with United car Care through endurance protect for one year. They used a technicality saying a part was not covered in the compressor I have under warranty. Left me to pay a $2,600 bill. Have to take legal action.
brock F.
Posted
Pointless I had a transmission issue on my Ford Focus. They refused to cover it despite having the platinum coverage plan that costed me almost $3,000.
Response from United Car Care· Apr 19, 2021
"Hi Brock, We here at United Car Care can all attest to how frustrating it can be when your car stops running smoothly. Our policies, just like policies through any other provided (even including manufacturer warranties), do come with certain exclusions. That said, we can nonetheless imagine that having a part not covered by your policy was disappointing for you, and while we cannot change the terms and conditions of your contract, we would like to offer help in any other way we can. Please give us a call at (833) 815-2503. Let's see what we can do for you. Reference #1220429."
Nicole C.
Posted
This was an absolute waste of money. I bought my car, 2009 Suzuki, in 2016 and was duped into buying an extended warranty. I paid $2500 for my Platinum coverage that will not cover my catalytic converter or a leaking valve gasket. The catalytic converter is not part of the policy (I got the policy with the most coverage), and the valve gasket is not leaking enough, according to their insurance guy. If I could do things again I would not waste my money on their product. I can only forward my experience onto others so they can make an informed choice. Save your money, do not get UCC extended warranties.
Patti M.
Posted
Sent our Son there to get his 2002 Envoy diagnosed! Cost $110 to look at it, which they never did! The owner told him $3800 & just replace the whole front end! Really! That's not a diagnosis it's a RIP off scam! When he went to pay the mechanic left the ignition on so the car was dead & he didn't even have jumper cables. Left my son in the parking lot without even a jump. Horrible Shop!!!
Response from United Car Care· Apr 19, 2021
"Hi Patti, We're saddened to see that you had an unfavorable experience at the shop that repaired your son's vehicle. Please know that we, United Car Care, do not own or operate said shop. Dealerships and shops/mechanics are independent and follow their own procedures and policies for vehicle repairs, so the unfortunate experience your son had was actually not with United Car Care. Please feel free to give us a call at (833) 815-2503 if you have any questions. Reference #101126."
