Average
54 reviews
True Touch DollsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The most realistic, life size sex dolls available for men online are at True Touch Dolls. With each adult love doll companion comes with a lifetime of true pleasure, on demand. Sex doll companions have changed the way men are experiencing pleasure, and our True Touch Dolls sex dolls lead the pack.
True Touch Dolls (truetouchdolls.com) has 54 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
54 approved reviews, newest moderated first
JT
Posted
Its been almost 2 months, no response to Multiple emails or calls. No status updates on my order. Nothing. I have the feeling if I had ordered from someone else I would have it by now, or at least a response. I may need to report to the BBB if I dont hear back soon.
George J.
Posted
Didn’t know she would be that heavy. U said 124lbs. She’s 176lbs. Very hard to move around. The eye lashes fell off the first day. Wishing I had bought a smaller version.
Dave K.
Posted
As of today, still no reply to email or calls. Also received the doll today and am highly upset as there are dark marks on it as well as a hole in the back. I sent yet another email to the company but likely won't get a reply.
John Van S.
Posted
Took awhile to receive but amazing workmanship and lifelike features.I will place future orders.
trevor S.
Posted
The only way I could a response to emails was to dispute the charges on paypal. I've never had worse customer service in my life
Carnes
Posted
Purchased two dolls. Came just as perfect as I imagined. Glad I went with this company. No issues, dolls came exactly as pictured. Shipping took longer than expected due to coronavirus but they emailed letting me know what was going on and kept me informed on my order throughout... got a little unsure at times because of the tracking number statuses but package showed up while it still said it was waiting to be picked up. these guys knew more than fedex could tell me. Well worth the wait. Anna and Angelina dolls are highly recommended :) excellent quarantine pickup... love them!
Response from True Touch Dolls· May 23, 2020
So great to hear you're enjoying your dolls, Carnes! I hope you're staying healthy and well throughout these unique times. Take care!
Allen
Posted
Have been and still trying to resolve mulyiple issues with my order! Gave them some time to rectify because of the covid-19 pandemic; very slow to respond to e-mails(sometimes you have to send a few to get a response). Tried calling and it goes to voicemail(still have not heard from them via phone!) Was promised on 2 seperate occasions that they would send a "we're sorry" package/item; have yet to receive either one and that was weeks ago!
Response from True Touch Dolls· May 21, 2020
Hi Allen, I'm sorry to hear your frustrations with your order. During the COVID-19 situation and our transition to a work-from-home environment, we've admittedly not been up to par on our response times as of late. Current worldwide shipping delays and an increase in demand for our dolls throughout this time has our team at full capacity in support, and I'm sorry your messages weren't responded to in a timely fashion. In regards to your voicemails, our phone support is currently unavailable due to our working situation, and it has been listed on our contact form area as that for some time now. Your 'we're sorry' package is still set to ship, but we're not allowed into our building until after May 28th, so expect it after that time. Our customer service rep you spoke to may not have known that at the time. I hope you can understand, and we do thank you for your patience throughout this time. We're sorry we dropped the ball, Allen, but I hope you're enjoying your dolls! I hope we have a chance to prove our 'True' selves to you in the future. All the best.
Jason P.
Posted
Very quick I received my doll in excellent condition and it was packaged really well I'm very happy with True Touch Doll she's so realistic
Response from True Touch Dolls· Apr 23, 2020
Thank you so much for your doll order and welcome to the club! Enjoy!!!
