trotpets.com Reviews | Read Customer Reviews of trotpets.com

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3.9

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850 reviews

trotpets.com3.9Average

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About trotpets.com

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h

trotpets.com (trotpets.com) has 850 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.

Website: trotpets.com
Category: Pet Stores
Listed on Rated Honest: 2026

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trotpets.com reviews

850 approved reviews, newest moderated first

Sheeva A.
Posted Jun 10, 2024
So happy with the trot pet product
I got the complete set in a size small for my 20 pound fur baby. I have used plastic slow feeders before and always felt like there was residue even after washing them under hot water and soap. I love this slow feeder and the mat that came with the set. The magnet works well with the mat. I hope Trot pets continue to grow under this new management because it really is an amazing product. Although it is dishwasher safe, I prefer to hand wash mine. I highly recommended this product and this is coming from a helicopter dog mom who wants the best for her one and only child. 🐾
Response from trotpets.com· Jun 28, 2024
Hi Sheeva! Thank you for your amazing review! We're thrilled to hear the slow feeder bowl is making a difference for you. Thank you for being a valued customer!
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Vivian F.
Posted Jun 7, 2024
I LOVED THE SET
I LOVED THE SET! Everything is perfect. My only recommendation is that I would love to see a ceramic bowl available for those of us with picky dogs. Sometimes, I have to swap bowl types just to get my dog to eat. Ie. ceramic, plastic, silicone...I know. That's what it's like owning a bull terrier.
Response from trotpets.com· Jun 28, 2024
Hi Vivian! Thank you for providing us with your feedback and suggestions! We greatly appreciate your input as it helps us understand how we can improve our variety of bowls. Thank you for being a part of the Trot Pets community!
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Lauren
Posted Jun 7, 2024
This is the best raised dog bowl set…
This is the best raised dog bowl set we’ve ever had!! It shipped so fast, it’s excellent quality, easy to assemble, and the nonslip pad under the bowls is perfect for my messy drinker. I will forever be getting trot pets!
Response from trotpets.com· Jun 27, 2024
Hi Lauren! Thank you so much for taking the time to leave such a thoughtful review. We're thrilled to hear you're enjoying your set! Thank you for being a valued customer; we can't wait to assist you again!
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Jacob M.
Posted Jun 6, 2024
Amazing quality dog bowls and stand
Amazing quality dog bowls and stand. It arrived quickly and undamaged. I love how it looks in my home 👏🏼
Response from trotpets.com· Jun 27, 2024
Hi Jacob! We're thrilled that the bowls and stand have met your needs. Thank you for being a part of the Trot Pets community!
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Carol C.
Posted Jun 5, 2024
Slow feed bowls
We have now made two purchases from Trotpets and are pleased with both the products and the customer service. Shipping is fast! The slow eating bowl is terrific. Bought one and after trying it out immediately ordered a second one for our other dog.
Response from trotpets.com· Jun 27, 2024
Hi Carol! Thank you for taking the time to leave a review! We're delighted to hear that you and your pets are enjoying our slow-feed bowls. Thank you for being a valued customer!
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Joseph F.
Posted Jun 5, 2024
The bowls are very high quality
The bowls are very high quality. I really like that they donate a portion of the proceeds to animal charities as well. Seems like a great company.
Response from trotpets.com· Jun 27, 2024
Hi Joseph! We're thrilled to receive your 5-star review and read your kind words about our company. It means a lot to us that Trot Pets has made such a positive impact. Thank you for being a part of our community!
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Sarah F.
Posted Jun 5, 2024
Highly Recommend!
Loved the quality so much I purchased another food and water bowl. Food bowl definitely slows my dogs eating down a great deal. Quick delivery as well. Highly recommend!
Response from trotpets.com· Jun 27, 2024
Hi Sarah! We're so glad to hear the bowls have met your expectations! Your feedback helps us continue to improve and deliver exceptional products. Thank you for being a valued customer!
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Melanie
Posted Jun 4, 2024
moves way too much
The bowl itself is a good stainless steel slow feeder, however its unfortunate they didnt make a better grip on the bottom because they want you to spend $45 on their special magnetic mat. I've never had dog bowls slide around as much as this one and its expensive to begin with.
Response from trotpets.com· Jun 27, 2024
Hi Melanie-- Thank you for bringing this issue to our attention. We're sorry to hear that your bowl is sliding. Your satisfaction is incredibly important to us, and we're committed to solving this matter promptly. Please contact us directly at [email protected] so we can address this issue immediately. We appreciate your patience and look forward to resolving this for you.
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