Mark
Posted
Helpful But Lower Quality Than Expected
The magnetic bowl is very convenient for our excited eaters. Unfortunately the bowls do not come with helpful directions and two sets of screws (one Philips and one Allen head). There is no discussion about the difference between the two or purpose of having both. Once assembled, the base was uneven and rocks when being using by the dogs, which spooks our lab that is shy. This wouldn't be an issue for a normal bowl stand, but when paying over $100, I would hope the construction would be better or there'd be an option to adjust the feet of the stand to stabilize it. Also received two additional magnets with sticky backing that had no explanation what the purpose of those were.
Response from trotpets.com· Jan 16, 2025
We are very sorry to hear you are upset. Please make sure to contact [email protected] so that we can further help you.