Thompson Cigar Company Reviews | Read Customer Reviews of thompsoncigar.com

Thompson Cigar Company Reviews | Read Customer Reviews of thompsoncigar.com

Thompson Cigar Company reviews

822 approved reviews, newest moderated first

Ralph
Posted Aug 12, 2026
The order was complete and on time
The order was complete and on time. Good service and no problems.
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Vernon
Posted Aug 12, 2026
Great Customer Service
Always helpful and courteous!
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Jack
Posted Aug 12, 2026
I like most of the selection
I like most of the selection. I do t like the not-free shipping option, unless you spent over a certain amount. Deliveries take longer then expected. Most coupons don't work.
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customer
Posted Aug 12, 2026
#1 Cigar Company!
Thompson Cigar Company is an amazing choice for my cigar needs and options. Its a service that I have come to depend on over the years. Most notable is their catalog of cigars with dependable delivery service. I order monthly!
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Patrick
Posted Aug 11, 2026
I bought Don Rafael Fumas Connecticut…
I bought Don Rafael Fumas Connecticut for a daily smoke, only maybe one out of 5 was smokable. I have thrown away most of what I bought. I wasn’t expecting much when I bought them, but I couldn’t even smoke them. Worst cigars I have ever had.
Response from Thompson Cigar Company· Aug 18, 2026
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer. Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right. Thank you for your patience and understanding.
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Gary
Posted Aug 11, 2026
Thompson Cigar ordering website needs…
Thompson Cigar ordering website needs improvement. Several time when ordering on-line I suppose to get free shipping and wasn’t given free shipping so I DID NOT confirm my order. I canceled the order before confirming.
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john
Posted Aug 11, 2026
Your prices seem to be very competitive…
Your prices seem to be very competitive and lots of times beat your competitors. Your Cigars arrive well packaged but it takes a long time to get them.
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Randu B.
Posted Aug 11, 2026
Ran Man Reviews
Variety of selections and Modest prices and finally, Quick delivery.
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