TherapetMDReviews of therapetmd.com

Response from TherapetMD· Oct 22, 2024

Hi Robin, That’s great to hear! It sounds like the solution you used was effective. Keeping our furry friends happy and healthy is always a win! Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMD· Oct 26, 2024

Hello Debra, Thank you for sharing about your little one, Bibi! At six months, he’s definitely still learning, and it sounds like you’re doing a wonderful job with training and patience. Accidents can be part of the process, and staying consistent like you’re doing is key. Keep up the positive reinforcement—he’ll get the hang of it soon! Enjoy these sweet early days with him! Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMD· Oct 22, 2024

Hi Jesse, Wow, 22 cats! That's amazing, and I'm so glad to hear that the product is keeping them calm. It sounds like it's been a real game-changer for your multi-cat household. Thank you for sharing your recommendation—I’m sure other cat owners will appreciate it too. We truly appreciate your recommendation and support. If you have any questions or need further assistance, please feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMD· Oct 22, 2024

Hi Em, That’s wonderful news! I’m glad to hear that the product has made such a big difference with your two kitties, especially in reducing stalking and fights. It’s great when something works well and comes at a reasonable price, too. Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMD· Oct 26, 2024

Hello Candyss, We sincerely apologize for the inconvenience you’ve experienced with your recent order and for the lack of communication from our customer service team. This is not the standard of service we strive to provide, and we deeply regret any frustration caused. We understand how important it is to receive your order in perfect condition, and we are sorry to hear that the bottle was empty upon arrival. We appreciate you bringing this to our attention and having pictures to document the issue. To help us resolve this promptly, we kindly ask you to provide additional information, such as your order number or the email address associated with your account, so we can locate your order. Please reach out to us at [email protected], and one of our customer service representatives will review your case and work to provide a resolution as quickly as possible. We hope you’ll give us another chance to make things right. Thank you for your understanding, and we sincerely apologize for the inconvenience. Best Regards, Dawtie of TheraPetMD

Response from TherapetMD· Oct 26, 2024

Hi S. Moore, We sincerely apologize for the experience you and your dog had with our product. It’s upsetting to hear that it didn’t provide the calming effect you were expecting and instead caused an opposite reaction. We truly appreciate your feedback, as it helps us understand and improve our products and services. It’s important to note that every pet responds differently to calming aids based on their unique sensitivities and environment. To help improve the product’s effectiveness, we suggest ensuring that the diffuser is placed in a well-ventilated area with proper clearance (at least 4 feet above the ground and away from strong drafts or obstructions). Additionally, using the product consistently and giving it more time to take effect may help in some cases. We’d love the opportunity to assist you further. If you’d like, please reach out to our support team at [email protected] or provide more details about your situation so we can explore alternative solutions or additional recommendations tailored to your pet’s needs. Thank you again for sharing your experience. We are committed to doing everything we can to make things right for you and your furry friend. Best Regards, Dawtie of TheraPetMD

Response from TherapetMD· Oct 22, 2024

Hi Karen, Thank you for your response! I appreciate your insights and support. I'm glad to hear that the diffuser seems to be making a difference. Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMD· Oct 22, 2024

Hi Claudia, That’s amazing to hear! It sounds like the diffuser is really helping your dog feel calmer, especially with her anxiety around people and loud noises. I’m so glad it’s also been effective in stopping her from peeing in the same spot. Thanks for sharing your experience! If you have any more updates or need advice, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD