Great
13,463 reviews
PetLabCo.Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
D'Razzo
Posted
Please no more emails. Thank you.
Response from PetLabCo.· Nov 14, 2023
Hi there, Thank you for leaving your review. Please reach out to us at [email protected] if you need further assistance. Thank you! Best regards, PetLab Co.
Jonathan W.
Posted
Overall great experience & very pleased with the products/customer service.
Response from PetLabCo.· Nov 14, 2023
Hi Jonathan, Your review has put a smile on our faces! Knowing that we were able to provide you with exceptional customer service and product makes us happy. Thank you for your kind words! All the best, PetLab Co.
Fernando R.
Posted
Delivery of product was on time even sooner than expected.My dog likes the probiotic chew and doesn't resist at all to take it.Importantly ..her constant head shaking paw licking and scratching is subsiding.She is able to rest more frequently. I think that in a couple of more months her issues will resolve for her betterment.I regret that I didn't continue giving her this product when I first ordered it prior several months ago.
Response from PetLabCo.· Nov 14, 2023
Hi Fernando, We're thrilled to hear that our chews are doing wonders for your furry companion! It's feedback like this that really inspires us to do what we do. Thank you for leaving such an inspiring review! Stay pawsome, PetLab Co.
Jason S.
Posted
I enjoy yall services. And yall products are great
Response from PetLabCo.· Nov 14, 2023
Hi Jason, Your satisfaction with our service and products is truly rewarding for us. Thank you for your feedback, and we are delighted to have contributed to the well-being of your pup! Kind regards, PetLab Co.
gaylawing
Posted
Honesty, fast service, great customer service with excellent products. My best friend is no longer chewing and licking his feet. He was so miserable till he started on this product and he loves his treats.
Response from PetLabCo.· Nov 14, 2023
Hi there, Thank you for your feedback and for taking the time to share your experience with us. We strive to provide excellent products and support to all of our customers, and it's always wonderful to hear when we have succeeded in doing so. ❤️ Best regards, PetLab Co.
Jolene H.
Posted
Please don’t send any more
Response from PetLabCo.· Nov 14, 2023
Hello Jolene, We are sorry to hear that you are receiving orders that you aren't interested in anymore. We'd be happy to work with you on that. We will have a representative reach out to you soon! Sincerely, PetLab Co
Cher R.
Posted
I was thrilled to get free jerky for my dog when his prebiotic chews arrived. Also, when I received my bill for the auto shipment, I was elated that there was no upcharge. So far, I can't say I've noticed much change as far as paw licking. My dog was REAAAALLLY gnawing away at one of his back paws the other night and when I looked at it yesterday, l could see that it was raw, so, not I am not impressed. Plus, when I took him out one morning, he started eating grass. He has been through two containers of Petlab prebiotic chews, so l would expect to see better results by now. Also, $30 for 30 chews @ 3 chews a day for a lrg dog only lasts 10 days, so the price of one container is exorbitant, especially when they don't seem to be helping. I gave my dog another brand of probiotic chews that I found on Amazon prior to ordering the PetLab brand. They stank like 💩, and l am not exaggerating, Even though there was a generous amount of chews in the container, I could not get past the smell, so when I saw my pet eating grass a month after being on the other brand, l canceled the auto shipment immediately. I am going to give Petlab chews another month since the next shipment is already on the way. I hope to be able to give a 5 star review IF and only if the paw licking stops.
Response from PetLabCo.· Nov 12, 2023
Hi Cher, We're glad that you were delighted to receive the free gift for your dog. Keep in mind that it can take up to 90 days of using supplements regularly to get the most out of their potential benefits. As pet owners, we also believe that our furry friends deserve the absolute best. Getting them the best can sometimes cost a little more, but we want you to feel comfortable having the peace of mind that your pet’s health is in good hands. ❤️ All the best, PetLab Co.
Jan B.
Posted
I am not very happy because I asked to not receive anymore of a product and just a few days ago I received another order. Can’t your people please get their orders correct?
Response from PetLabCo.· Nov 11, 2023
Hello Jan, We are sorry that you received an order after requesting a halt to your orders. We'd like to speak with you further. We will have a representative reach out to you soon. Sincerely, PetLab Co
