Average
100 reviews
Swaveo JewelryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Swaveo Jewelry is a premium jewelry brand specializing in promise rings, personalized necklaces, and romantic gift sets. Crafted with high-quality materials like 925 sterling silver and gold vermeil, our pieces are designed to celebrate love, commitment, and meaningful milestones. We’re known for our signature preserved rose boxes and elegant promise rings that create unforgettable gifting moments. With thousands of gifts delivered, Swaveo combines craftsmanship, thoughtful design, and reliable service to help you give a gift that truly means something.
Swaveo Jewelry (swaveo.com) has 100 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.
100 approved reviews, newest moderated first
George S.
Posted
Product quality and delivery both excellent
Response from Swaveo Jewelry· Jan 7, 2026
Thank you so much! We’re glad to hear you were happy with both the quality and delivery. We truly appreciate your support.
Adam K.
Posted
I have ordered a pendant and it is very beautiful. I had a misunderstanding that it didn't get delivered but It was delivered. Thanks to the support team of Swaveo Jewelry.
Response from Swaveo Jewelry· Jan 7, 2026
Thank you so much for your kind words! We’re glad to hear you love the pendant and that our support team was able to help clarify the delivery. We truly appreciate your support.
Kyle H.
Posted
Awesome product. I’m sure the better half will love it. Package was secured well during shipping. Nice little bonus was when I opened the package they had a gift bag included. Would recommend to anyone for a spouse or loved one as a gift!
Response from Swaveo Jewelry· Dec 23, 2025
We’re really glad to hear the packaging arrived safely and that you appreciated the included gift bag, it’s the little details that make gifting effortless, and we’re happy it stood out to you. We’re confident your better half will love it, and it means a lot that you’d recommend us to others. Thank you again for choosing Swaveo for your meaningful gift!
Laney B.
Posted
My boyfriend got me the rose box with necklace, it is very cute I wear the necklace every day and it does not turn my neck green, thank you!
Response from Swaveo Jewelry· Dec 23, 2025
We’re so happy to hear you love your rose box and that you’re able to wear the necklace every day without any irritation or discoloration. Quality and comfort are incredibly important to us, so your feedback truly means a lot. Thank you for being part of the Swaveo Family!
Ajay S.
Posted
As everyone else has said, this is a scam company. Your order will never arrive and then they will ghost all of your emails and you won't get a refund unless you go through your bank. Avoid at all costs. Anyone giving this company a higher rating is either a bot or a fake account.
Response from Swaveo Jewelry· Dec 23, 2025
We’re genuinely sorry to hear this, but we’re unable to locate any order or prior communication under your name or review details. We respond to every verified customer inquiry and do not “ghost” emails. If someone experiences an issue, our support team works directly with them to resolve it in line with our published policies. We also provide tracking for all shipped orders so customers can follow their delivery in real time. We take feedback seriously and are always willing to help, but we can only do so when a customer reaches out through our support email ([email protected]) with an order number. We encourage you to contact us directly so we can look into this properly.
Simon A.
Posted
Avoid like the plague. Sent out slightly damaged goods which they deemed completely acceptable and then just ghosted me. I took issue up with my bank who asked for the email chain and pics and chose in my favour to charge back for the goods and thou receive a rather threatening email from them. Great customer experience 👍
Response from Swaveo Jewelry· Dec 23, 2025
When you contacted us, our team reviewed the photos provided and determined the issue described was a very minor cosmetic imperfection that did not affect the functionality or integrity of the item. In line with our quality standards and published policies, this did not qualify as a defect requiring a refund. At no point did we “ghost” communication. After the matter was escalated to your bank, we complied fully with the chargeback process as required and provided the requested documentation. We always aim to handle disagreements professionally and within proper channels, even when we respectfully disagree on the outcome. We take customer experience seriously and regret that this situation did not meet your expectations. — The Swaveo Team
keith M.
Posted
The perfect gift for the wife and swaveo jewelry was full helpful all away from ordering the gift to delivery thank you again guys and I will definitely order from them again Keith mason
Response from Swaveo Jewelry· Dec 23, 2025
Thank you so much, Keith! We’re thrilled to hear your wife loved her gift and that our team was helpful from start to finish. Creating a smooth, stress-free gifting experience—from ordering to delivery—is exactly what we aim for, so your feedback truly means a lot. We appreciate your support and look forward to helping you again in the future. — The Swaveo Team ✨
emil H.
Posted
I haven't received my order yet, ordered it on 11/23 and it hasn't arrived. Very bad service.
Response from Swaveo Jewelry· Dec 23, 2025
We’re sorry for the frustration this caused. According to the carrier’s tracking, this order was successfully delivered on December 11, one day after this review was posted. Tracking updates were provided throughout the shipment process. While we understand delays can be concerning, the order did arrive as confirmed by the carrier. If you need any further assistance, our support team is always happy to help through our official channels. — The Swaveo Team
