Great
52 reviews
SurprisechestHonesty, pricing, process and quality scores appear once 5 customers have rated them.
NOW FREE SHIPPING! Set sail for instant fun. Captain Mystery packed this chest with at least 24 individually wrapped surprises, each one a spark for your party, game night, or gift exchange. No two chests are the same. Your chest arrives gift ready in our signature full color SurpriseChest box that looks like real treasure.Perfect for:Birthdays and office shenanigansWhite elephant, reverse white elephant, or gift rouletteFamily game night, dorm hangouts, holiday chaosFilled with:Lost MailUnclaimed packagesUndeliverable mailReturnsWho knows whatWhat's Inside?Each chest is a true mystery, even to us. We do not open or pre-sort the individual packages. All items are wrapped as received. Actual contents vary, and may include:Undeliverable packagesUnclaimed packagesOverstock productsCustomer returnsCancelled ordersMost items arrive in their original or shipper packaging. Some packages may show box or label wear. That unpredictability is part of the fun.
Surprisechest (surprisechest.com) has 52 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
52 approved reviews, newest moderated first
Debbi
Posted
Shipping was fast. Was fun opening. Items are not always worth what I paid. Even occasionally received a counterfeit item. Despite that, I continue to buy and feel they are the best mystery box company I have purchased from so far.
Lisa S.
Posted
Literally every single package in there was from UniUni delivery service, who I know is who delivers for Temu and other cheap China warehouse suppliers. There's no way this box was equal to $200 in merchandise. One package was cheap makeup that was open already (a tube of cover up cream) that came with a note in the package from the person who bought it stating that it wasn't the right color along with a picture of it on their skin. I don't think selling open, unsanitized containers of makeup is legal. There was also a cheap men's cologne that isn't even available because it was a cheap knock-off of Sauvage. It had a similar name and when I researched it I learned it's been pulled from any shops that sold it . I'm not happy at all. I can take a photo of all the packages I opened from the box and show how they were all from Uni Uni. There wasn't a single item that wasn't a Chinese knock-off brand generic item. Nothing identifiable. I am going to leave a one star review. I feel I have to tell people that there is a possibility they will receive a box of all Temu or AliExpress products. If the company sees that every package has a label on it from a Chinese shipping company, they know the value of what's inside the package. I didn't keep a single item for myself. A couple of weird bottles of vitamins I was able to sell on ebay but the rest was donated to charity.
Response from Surprisechest· Jun 9, 2026
SurpriseChest is a random product made from mixed logistics sources, including lost mail, undeliverable packages, unclaimed packages, returns, overstock, and other inventory streams. A UniUni label or any other carrier label does not mean the entire chest came from one retailer or one source. The point of SurpriseChest is the experience of opening a chest without knowing what will be inside. There can literally be anything in these chests. That is what makes them fun for many customers, but it also means not every item will be something every person wants or would have chosen for themselves. All chests are pulled from the same inventory, including those shown by influencers. The items are wrapped, so we do not know what is inside each chest before it ships. Many customers enjoy the surprise and variety, which is reflected in our overall Trustpilot rating and repeat customer base, but random chests are not going to be the right fit for everyone.
Pam H.
Posted
I just love opening them you never no what ya gonna get some things are ok some are just trash I think that you guys should not what is in the packages so we consumer can get good stuff don't scan the bar coad
Linda S.
Posted
It was a fun family experience for all. We had everyone write down three guesses what they thought was in the box. We each took a turn picking out a package and opened it,one at a time. It made such a fun , memorable evening. Will do again. Their was such a varity of things and something for everyone. Well more value than what we paid. The box is well designed. Recommend to anyone looking for a fun evening.
Craig
Posted
Have heard they keep the good stuff for people that do a lot of reviews on line for them. I would order again but afraid of just small stuff now
Debbie L.
Posted
There are lots of companies that sell unclaimed mail but Surprise Chest is my favorite. I loved opening their box with our family. It's so exciting and their boxes are well worth the price! Order one today and have so much fun.
Jodi F.
Posted
Ive ordered this surprise chest twice now, absolutely LOVE IT!!! My husband and I open it together and its alot of fun!! This is our entertainment and it sure is, we will continue to order from you. BEST EXPERIENCE YET!!!! THANK YOU!!! JODI FRIDAY FROM WISCONSIN
Aondrea T.
Posted
The boxes are the best!! I have ordered many, i order 2 at a time, because 1 just isn't enough! So to speak! I will be ordering more soon!!
