Average
628 reviews
Sur La TableHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MAKE GOOD FOOD. INVITE PEOPLE. DO IT DAILY.Making and sharing food sets a place for talking, listening, and being -- together. What comes from the kitchen is a daily act of generosity, and one worth celebrating.OUR PRODUCTSDiscover your next cooking inspiration—we carry the best assortment of quality kitchen goods you’ll find anywhere.OUR COOKING CLASSESWhat started at our Berkeley store in 1996 quickly grew into America’s largest hands-on cooking class program.OUR STORESStop by our stores to satisfy all of your kitchen and dining needs in one place. No stores nearby? Great news—you're already on the right website!OUR ROOTSFrom the day that Shirley Collins opened our first store in Pike Place Market in 1972, we’ve been committed to a simple idea: Make good food. Invite people. Do it daily.
Sur La Table (surlatable.com) has 628 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
628 approved reviews, newest moderated first
LM M.
Posted
Had an extraordinary customer service experience with Chris today. He was patient, able to answer all of my questions and resolved the problem quickly and to my satisfaction! He sets the standard for excellent customer service!
Response from Sur La Table· May 13, 2023
We are so happy to hear about your great experience! Thanks for sharing.
TH
Posted
I spoke with Christopher today as I needed assistance in ordering various items and he was very patient and helpful. I appreciated his assistance and would recommend Sur La Table to everyone, as they have great products and customer service.
Response from Sur La Table· May 9, 2023
Thank you for letting us know how we are doing - you put a big smile on our faces!
Jenie
Posted
I had a great experience with sur La table customer service Christopher. He was very pleasant to talk to. He was quick, efficient and thoughtful getting my order straight. Christopher was very professional. 5 star for his customer service.
Response from Sur La Table· May 8, 2023
Thank you for your wonderful review!
Craig B.
Posted
The customer service agent Chris was very polite and effective resolving my gift card issue. 5 stars. Thanks Chris!
Response from Sur La Table· May 4, 2023
Thank you for your wonderful feedback!
CK
Posted
Heidy, Customer Service was extremely helpful and professional. She was patient in tracking my incomplete order and was able to retrieve my gift card information. Heidy showed exemplary customer service. I sincerely appreciate all of Heidy's assistance in resolving my issue. Thank you so much Heidy.
Response from Sur La Table· May 4, 2023
Thank you for your feedback, we will be sure to share your kind words with Heidy!
Casey J.
Posted
We love staub and Le Creuset The selection is terrific and when there's a sale it's a sale worth knowing Jose did a fine job
Response from Sur La Table· May 1, 2023
Casey, We are extremely happy to hear about your five star experience. Thank you for sharing Happy Cooking!
Ann S.
Posted
The customer service by Chris was totally awesome. Thank you so much for your help.
Response from Sur La Table· Apr 11, 2023
Ann, Thank you for sharing and trusting our brand. We appreciate your support!
Theresa C.
Posted
Christopher could not have been more helpful, patient and friendly!! So glad I was able to connect with him as he handled everything I needed beautifully.
Response from Sur La Table· Apr 1, 2023
Theresa, thanks for sharing!
