Average
316 reviews
Store GeekvapeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Geekvape, founded in 2015, is an innovative technology company headquartered in Shenzhen, China. Our mission is to produce innovation and create reliable user experience for vape industry. We always listen to different voices, aiming to contribute a positive impact on our society and bring a healthier vape experience to the public. Serving more than 30 million customers globally with the highest standard, Geekvape connects actively on social media with over 2 million people who are creative at work and confident in life.
Store Geekvape (store.geekvape.com) has 316 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
316 approved reviews, newest moderated first
Customer
Posted
Ease of ordering & quick delivery! Going to order some more coils now!
Response from Store Geekvape· Sep 24, 2026
Awesome! We really appreciate your kind words. Enjoy your new coils, and we look forward to your next order.
customer
Posted
Blowing hot syrup to my lips. I've tried everything. I cant get close. It's extremely hot and burns my lips. I can't use it. I've tried everything. Why is it blowing and not allowing me to draw. It's worthless. Very unhappy with this product and, at this point I think it's dangerous.
Response from Store Geekvape· Sep 10, 2026
Dear Valued Customer, We sincerely apologize for the inconvenience you've experienced. To expedite your after-sales request, kindly share: Required Information Media Evidence •📸 Photos/Videos: Clear visuals of the issue (e.g., damaged product, missing parts) •📝 Order Number: #[Insert Your Order Number] Please email materials to [email protected] (to prioritize your case). Next Steps •Our team will review within 24 hours of receipt. •For urgent cases, reply to this email with "URGENT" in the subject line. Thank you for helping us serve you better.
Heather M.
Posted
Good selection of products, the ordering process was quick and easy and the shipment was quick. I’ll be ordering from them again. Highly recommend this company.
Response from Store Geekvape· Sep 10, 2026
Thank you so much for your kind words and recommendation! We're delighted to hear you had a smooth ordering and shipping experience. Looking forward to assisting you with your next order! 😊
geekgirl
Posted
Good prices and quick delivery.
Response from Store Geekvape· Aug 31, 2026
Glad to hear you’re happy with the prices and delivery! Let me know if you need any help with your Geekvape device or order. 😊
Joseph Van B.
Posted
Everything went excellent. The package was not damaged at all and arrived rather quickly.
Response from Store Geekvape· Aug 21, 2026
Thank you for sharing your positive experience! If you have any questions or need support with your Geekvape product, I'm here to help. 😊
Ry H.
Posted
Would not honor there warranty because I’m in Canada
Response from Store Geekvape· Aug 19, 2026
For detailed and professional support, please contact our after-sales department directly: •Email: [email protected] •Live Chat: Contact Support Our after-sales team will be happy to provide you with the necessary assistance. Thank you for choosing Geekvape. If you have any further questions, feel free to reach out. Take care and have a great day!
Leonard R H.
Posted
I purchased their Aegis Legend 5 Kit for my mom. It's the 6th Geekvape product we've purchased for her. Immediately the product wouldn't stay together. Customer service said they warranty the consumables you use with the vape tank for 90 days. The Aegis unit they provide zero warranty for. That makes no sense. So I asked the employee do you really provide no care that your product sucks? He says the owner has chosen to not warranty the product itself because it's only 35 bucks to replace and it's cheap Chinese products. That's got to be the biggest load of #### I've heard from a business ever.
Response from Store Geekvape· Aug 19, 2026
For detailed and professional support, please contact our after-sales department directly: •Email: [email protected] •Live Chat: Contact Support Our after-sales team will be happy to provide you with the necessary assistance. Thank you for choosing Geekvape. If you have any further questions, feel free to reach out. Take care and have a great day!
Jeri B.
Posted
Easy shopping.Items generally in stock.Fast shipping.Just wish shipping was free!
Response from Store Geekvape· Aug 3, 2026
Thank you for your feedback! We’re glad you find shopping easy and our stock and shipping fast. We appreciate your suggestion.
