Average
316 reviews
Store GeekvapeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Geekvape, founded in 2015, is an innovative technology company headquartered in Shenzhen, China. Our mission is to produce innovation and create reliable user experience for vape industry. We always listen to different voices, aiming to contribute a positive impact on our society and bring a healthier vape experience to the public. Serving more than 30 million customers globally with the highest standard, Geekvape connects actively on social media with over 2 million people who are creative at work and confident in life.
Store Geekvape (store.geekvape.com) has 316 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
316 approved reviews, newest moderated first
Jeff
Posted
continuing to use USPS to ship your items will result in them being returned.
Response from Store Geekvape· Aug 23, 2021
Hi there, your package has been delivered, did you receive it, if not, please contact [email protected], we will help to check asap.
Jacob
Posted
I ordered this two weeks ago and it's not even arrived at USPS yet.
Response from Store Geekvape· Aug 23, 2021
Hi there, sorry for the inconvenience, your package has arrived your country, it will be delieveyed soon, more info please contact [email protected], thanks a lot.
Roy
Posted
My first honest thought about geek vape is their website, in my opinion it could be set up better to make navigating easier, I found what I was needing then proceeded to checkout and add my payment. When I added my information it kept having issues and I had to re-add my information 3-4 times which was frustrating. Overall I had a decent experience, the issues I stated could be fixed/made better
Response from Store Geekvape· Aug 23, 2021
Hi there, thanks for your advice, could you please send your problem screenshot to [email protected], so that we can fix it asap, thanks a lot
Marco P.
Posted
Ho ordinato una sigaretta elettronica su questo sito, pagando anche per la spedizione Express (5 giorni di spedizione) il 07/01/21; Fino al 19 o 20 gennaio circa il prodotto non era ancora stato spedito, sotto avviso da parte di DHL anche. Il prodotto è arrivato il 22/01/21, è funzionante, imballato bene e tutto, ma ho comunque dovuto aspettare 15 giorni anziché massimo 5, e non sono ancora stato accreditato di nessun rimborso per la spedizione (dato che ho pagato per quella da 5 giorni. La cosa peggiore erano le risposte: nessune scuse e indicavano sempre di controllare il tracking e soprattutto (questa cosa mi ha fatto mettere 1 stella), i tempi di risposta... Troppo lunghi, tantoché mi hanno fatto sentire insicuro sull'arrivo del pacco o dell'eventualità di una truffa. Capisco che c'è una pandemia, ma questa si è trattata di un ingiustizia e anche di poca professionalità; Aprendo questo discorso covid, molte aziende hanno comunque fatto dei servizi ottimi, invece questa proprio no.
Response from Store Geekvape· Aug 16, 2021
Hi there, sorry for the inconvenience, has your problem been solved now? If not, please send your order number to [email protected], we will check for you asap.
