Storage King USAReviews of storagekingusa.com

Terrible facility, very little help, and just now paid, only to be told my next payment date would be less than twenty days later, with no explanation. I also could not make an online account to pay, even with the correct access gate code. No invoices, no help, no replies to emails. A godawful location, and I will be looking to get my money back. 641 NW 12 Avenue, Miami, FL, 33136

Moved in last month at an agreed rent price of $87 a month. Went to pay today, 4 weeks later and they want $134. When asked why, they said “ oh, our rental contracts are all month to month, and this month the rent increased by $47. Apparently, this is legal for them to do in Ohio. It essentially allows them to steal your property at any time, as they could just say, “oh your rent next month has increased by $5,000 or whatever, then if you dont have the 5 grand to pay you would just lose all your stuff. Stay away from this scandalous company. I paid the extra money this month and am moving out. Also, the state does require a 30 day nitice of an increase in rent but i dnt know if that applies to storage rentals. If so, what they are doing is illegal. Either way, Storage King is a fraud and a scam I would stay away. (I also love the walls made of plywood and the fact there are at least 20 bums living in there that come and go all day long without a car or any items to unload.) What a joke of a company

**Beware** I do not recommend renting with this company. I was charged $82 ($41x2) while trying to rent a unit from them. They do not have record of either charge and it didn't apply towards my account. The managers do not have the ability to do anything other than take your money and they refuse to give you the contact info of someone who does. Storage King does not have any type of corporate contact info listed anywhere. If you call their call center they just route you back to the location manager who doesn't have the ability to do anything. Its extremely frustrating and absolutely ridiculous. They're basically thieves Who just take your money and tell you there is nothing they can do about it. Who knows what other payments this place loses on the reg. I'd definitely stay away.

Mike is what made my experience great! I have been a customer there since 2016 when Seacoast storage owned the property. Mike is always happy and has a smile for you when you come in the door. He’s not afraid to say to a customer, “what if you try this and you might save a few dollars.” Customers love to hear that they are saving a few dollars. Mike points out the improvements that Storage King has made to the former Seacoast property and it sounds like a brand new facility when he gets done explaining how much Storage King put into the property. Keep Mike as the face of Storage King there at Fort Pierce and you will keep your customers. I can’t say that I give Storage King the five stars due to rent increases that have been as high as 17%. As far as I am concerned, Mike deserves all the credit for the success of this Fort Pierce property.

My storage unit was broken into while facility security system was compromised. Even tho previous thefts had occurred to outside units, the indoor facility was left exposed and open to public. My boat electronics and tools were stolen. Storage King will not rectify this situation even tho their incompetence has caused it. I highly recommend one choosing a better facility. We are stranded without tools, parts, or the funds to finish repair of our home/sailboat

Nothing seems to ever go right. I'm being billed for a storage that is not mine taking it off my bank card with out permission. Meanwhile my real account is not paid and I can't seem to get anywhere on the app hopefully tomorrow when his business day I haven't lost my stuff yet while paying for who knows what storage. You're seeing if you garbage and an empty storage that's not true I was told by the owner of the storage the individual storage unit to put their stuff there I don't overs garbage or what it was I don't really care. They never seem to know which a rainy storage and which is not

They increase the rentals every 8 months; for 2024 the rate increase is over 9%. They keep expanding/building and it appears they pass on the cost to their customers. Filed a complaint and basically it falls on deaf-ears; nothing ever gets done. This is a Florida Location, I'm referring to.

I fell for the oldest trick in the book…. the classic bait-and-switch. After shopping for the best rates in my area, I chose these guys because they were the most competitive. And then the other shoe drops…a few months after moving all my stuff in, I get a notice of a rate increase. Not a small increase but a substantial one. I did some homework and this evidently is common with storage companies. Do your homework, folks. I didn’t and got played. Update 10/20/23: They’ve just raised my rate again. In January, I signed up for a unit for $49 per month. In March, they raised my rate to $51 per month. In April, they raised my rate to $64 per month. And on October 19, 2023, these dishonest sleazebags raised my monthly rate yet again to $84 per month. They’ve almost doubled my monthly rate in about nine months. This is what a bait-and-switch by a sleazy, dishonest business looks like, folks. Don’t be fooled. StorageKing USA, 2689 Old Highway 31 North, Columbia, TN 38401.