Robert T.
Posted
Had an issue with a password called…
Had an issue with a password called them and was fixed with in minutes. Very helpful and problem solved .

Great
3,953 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Robert T.
Posted
Had an issue with a password called them and was fixed with in minutes. Very helpful and problem solved .
Lee G.
Posted
I called re address correction. A nice person said it was not needed.
Eric
Posted
Great tool, super easy to use.
custoLula G L.
Posted
I MY NAME L GOODEN MY FIRST TIME BUT CUSTOMERS SERVICE'S WAS HIGHLY WONDERFUL FIRST TIME ...BUT LIOKING FORWARD TO HEARU G BACK...
monica M.
Posted
Thank you for your service , wish you the best
Todd T.
Posted
The Sterling representative was quite knowledgeable and helpful.
Marylynn
Posted
Although the agent have a deep accent. He was very thorough with me.
Shapla A.
Posted
Sterling has very poor customer service. I rang so many times regarding an issue and they were not useful at all. I also rang so many times waited on the line 1-2hours to get a answer but they pick the phone up and hung up on me.