Allan Z.
Posted
Great customer service
Great customer service. Very professional. Responsive and always helpful.

Great
3,953 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Allan Z.
Posted
Great customer service. Very professional. Responsive and always helpful.
Betania B.
Posted
Crap service, keep back and forth asking for stuff, papers, when information was sent already, they don't bother check what we sent over. Bad screening process, information is mostly available online and they are stuck in the 90's.
J L.
Posted
Sterling provided support with questions during a background check. They were very professional and thorough with questions that I had for them.
adam V.
Posted
The agent is very nice and helpful
adam
Posted
have had 2 checks going through. A free one and a paid for. Both asking for the same information. Both times even with the correct documentation loaded required me to send so of it again. Then for some reason the free one completed in 3 day the one that i had been charge for, the documents were still incorrect even thought the same as the one that had been signed off. Is still outstanding 2 weeks later. If i had a chose i would not use this company at all
Antonio W.
Posted
They have the answer to all the questions and concerns that I had and they helped me with them.
Jaspreet B.
Posted
It was seamless experience
Russell M.
Posted
Good service