Robert S.
Posted
My experience with Sterling was a great…
My experience with Sterling was a great on.

Great
3,953 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Robert S.
Posted
My experience with Sterling was a great on.
Frankie R.
Posted
The company is obviously very capable of conducting background investigation. The simplicity of the information I had to provide in order for them to conduct a check was minimal. Unlike other companies in the past where I basically provided every bit of information, where it apparently was me doing my own investigation on me.
EC
Posted
Every specialist I've talked to at Sterling over the past week has been extremely helpful and educated with their responses. I had all of my questions and problems resolved immediately and it is evident that Sterling holds its client service standards to a very high degree.
Response from Sterling, A First Advantage Company· Jun 28, 2023
We appreciate this feedback and are happy to hear of your positive experience!
Debra B.
Posted
Made a double payment by mistake, so I asked for reimbursement. I received a quick response and funds were quickly returned.
Response from Sterling, A First Advantage Company· Jun 28, 2023
We are happy to see you had a quick resolution. Thank you for the review.
Charles G.
Posted
No matter who I was to contact from the sterling office, they was prompt about securing the clients needs. Was very much appreciated for all help. Thank you
Response from Sterling, A First Advantage Company· Jun 28, 2023
Thank you for this review and sharing your experience !
Marquisha C.
Posted
The customer service was great every time I reached out my questions was answered all representatives we're polite and very helpful.
Response from Sterling, A First Advantage Company· Jun 28, 2023
Thank you for this 5-Star review.
Cici J.
Posted
Horrible customer service, not helpful at all, customer service is like internet troll.
Adnan A.
Posted
Sterling is doing great job and done background screening check in time with accuracy and value. Thanks for this sterling 🙂
Response from Sterling, A First Advantage Company· Jun 28, 2023
Thank you for this review!