Sapphire ResortsReviews of staysapphire.com

So we finally got a chance to talk to the best of the best, Mr Sonny. He set us up and showed us how to use our timeshare and we are ready to go. We were about to give up and say this is not worth the money. So now its time to play!! Thanks Mr. Sonny.

We went to one of Sapphire's "presentations" and had no intension of buying anything. We only went for the discounted offers they had when we were visiting Sedona, AZ. There were only 3 of us that morning and our dedicated advisor was Maia who was fake, rude and condescending and it only got worse when she couldn't sell us anything. She had that fake laugh and giggle like she thought she was smart and was going to try and "buddy" up to us and sucker us into buying. A typical used car salesman type! When she realized she was getting nowhere she then had two others sit in and try to scam us into a package which they called a Membership Club. She claimed they sell to 64% of the people who attend each presentation which if it were true, then why lower the price so much and just wait for the next group to come it? What was a dead giveaway that it was a scam was when the price went from $13,990.00 down to $9,600.00 and by the end it was down to $3.600.00, the yearly fee was down from $707.00 to $263.00 and they were even throwing is an 11 day trip to Cabo with free airfare for 2. It was so obvious it was a scam I was waiting for the kitchen sink to be thrown in too. Just remember the saying "If it sounds too good to be true, it usually is! Run fast & far away from this company as they're unethical and a waste of time and not worth sitting through for the discounted promotions.

Do Not Sign Anything! We have reached our breaking point. This entire experience has been awful. They conveniently "forgot" to mention the endless fees and the fact that we have to pay even more just to keep the points we already bought. The staff is unresponsive and condescending, making it clear that once they have your signature, you no longer matter. We are mentally and financially exhausted and fed up with a service we haven’t been able to use even once. This isn't a business, it's a scam.

Thank you Trustpilot! I have to say Sapphire had a great presentation and I didn’t feel pressured to buy. Everything they presented sounded fantastic and a real opportunity to enjoy vacations not just for me but for my entire family. When the wife and I left we had lunch. I got home and decided to see what Sapphire locations were available. Lucky for me the first thing I read were these reviews. My heart sank past my nether regions. I was in a panic and looked up my contract and found a cancellation page! It stated we had 5 calendar days to submit a cancellation form in person or my certified mail with proof of delivery. We decided to do both. We rushed to the post office and mailed off the form and followed up two days later with an in person visit. We got our cancellation form stamped! Thank you all for the reviews. If not for my curiosity and this website I’d be stuck!

Avoid This Scam! My wife and I were suckered into signing up for what turned out to be a total scam. The salesperson grossly misled us regarding how the membership actually works; the reality is nothing like what we were promised during the pitch. It's a worthless "product". We have been fighting to close our account, but Sapphire just gives us the runaround. We are tired of this company and its awful service. Stay far away, it's nothing but a headache.

I would advise everyone to stay away from Sapphire Resorts! This timeshare company promises nothing but lies and then forces you to purchase! They made everything sound good, but everything was a lie. I have never even used this, but I am continually pressured to upgrade. I was told that the cost would be only $20 to upgrade, but I was charged $2,000! They know how to make everything sound good and then force you to purchase, but it is all lies! Do not fall for it! If I could give negative stars. I would!

I have felt nothing but lied to by Sapphire Resorts. They presented to me something that has not at all been reality. Nothing was disclosed to me accurately. Their sales representatives were persistent and not at all transparent about the terms of agreement, the cost, and the future obligations. I have been billed multiple times for the maintenance fees when I was told those were annual. This has presented a significant amount of stress due to the unexpected charges and higher-than-promised maintenance fees. I was led to believe that I was purchasing an investment and that I could rent it out to cover the expenses. That is not at all true. I have never even used this to vacation, and I just want to be let out of this timeshare lie that I was sold. Sapphire has been of zero help to me in coming to a resolution regarding this. Take it from me, DO NOT sign up for anything Sapphire tries to sell you! They are a scam!

I was initially shown a high-quality property during the presentation, but I quickly discovered that the actual inventory available through this company is significantly subpar, comparable to budget motels rather than premium resorts. It is misleading to showcase top-tier locations when the actual accessible properties do not meet those standards; in my experience, the quality I was looking for is only found through RCI. I am very disappointed in the disparity between the initial pitch and the reality of the accommodations provided.