Great
532 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
532 approved reviews, newest moderated first
jjhaverty
Posted
The item I needed was delivered in perfect condition and on time. The price was very competitive.
Response from ss396.com· May 4, 2026
That is what we like to hear! We are glad your experience with SS396 went well, and we hope to see you again!
Donna L R.
Posted
Item arrived damaged but because I signed for the product the vendor will not honor a replacement. I'm iut $440.00 . I have been trying to see if the company would send me a replacement for over 3 weeks. I'm very disappointed and in the future I will not do business with this company. To anyone who buys from this company, don't sign anything.
Response from ss396.com· May 5, 2026
Hi Donna, as far as drop ships go there is a 3 day window to report damages, and this was well past that unfortunately. We did make the effort to contact the vendor for you and see what they would do. But, they would not replace due to the time since being delivered and signed for was too long. We apologize for the inconvenience this has caused.
Jacob G.
Posted
Thank you for the fast service!
Response from ss396.com· May 4, 2026
..and thank you Jacob for shopping with us! We appreciate the business.
Jackie W.
Posted
They where fast and that's what I like about them, I have ordered from other places but ss396 was the fastest to get me what I ordered
Response from ss396.com· May 4, 2026
Hey Jackie, we try to get in stock orders out as fast as we can! We thank you for shopping with SS396!
Bailey
Posted
The LED light kit from my order was missing light bulbs. I feel that I need to be sent a replacement kit since this order was incomplete.
Response from ss396.com· May 5, 2026
Hi Bailey, I looked into this for you. I am told they are working on getting the missing bulbs out to you as soon as possible! Sorry for the inconvenience. Any questions, please give us a ring.
Sam D.
Posted
Great product,great pricing!
Response from ss396.com· May 1, 2026
Hey Sam! Thank you for the nice review. We appreciate your business and hope to see you again at SS396!
joe
Posted
You had the parts and shipping was fast.
Response from ss396.com· Apr 30, 2026
Joe, we try to stock as many parts as we can just for reasons like this! We appreciate your business!
Stevebw W.
Posted
I needed reproduction wiper blades and 396.com had the correct ones. They shipped them right away and they were priced well. Will be buying other needed parts in the future. I am a repeat customer.
Response from ss396.com· Apr 30, 2026
Hey Steve, glad to hear you had a good experience with SS396! We look forward to seeing you again and thank you for the review!
