Excellent
11,960 reviews
Spot Pet InsuranceHonesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Robert L.
Posted
Easy to put in claim for well check for our cat.
Response from Spot Pet Insurance· Sep 10, 2026
Hi there, thank you for your review! Our team is always here to answer any questions- 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Lynn D.
Posted
Had two claims the same day. The first one was processed in just a few hours. The second one has not been completed yet. I am being told it could take up to two weeks. Seems a little long to be completed.
Response from Spot Pet Insurance· Sep 11, 2026
Hi Lynn. We sincerely apologize, we strive to process all claims as quickly as we can. You can contact us at 1-800-905-1595 or email us at [email protected] for updates or questions.
Arson W.
Posted
The amount of benefits you get for the price is amazing! Making claims is super easy and the whole process is very fast! I've gotten refunds a few days after making a claim. I definitely recommend Spot insurance for your pets!
Response from Spot Pet Insurance· Sep 10, 2026
Thank you for your wonderful review! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated!
Linda
Posted
Claims were processed quickly. Received emails updating the process. Claims were paid promptly.
Response from Spot Pet Insurance· Sep 10, 2026
Hi there, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support ~The Spot Family
Cynthia K.
Posted
Fast process and refund.
Response from Spot Pet Insurance· Sep 10, 2026
Hi there, Thank you for sharing your experience! Please reach out to us if you ever have any questions.
Billy B.
Posted
Great customer service
Response from Spot Pet Insurance· Sep 10, 2026
Hi there, thank you for your review! Our team is always here to answer any questions- 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST).
Carolina A.
Posted
They always give you the %80 this is the best pet insurance you never have to worry about taking your pet to a hospital or vet.
Response from Spot Pet Insurance· Sep 10, 2026
Hi there, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support ~The Spot Family
Emelin F.
Posted
I add and change my plan, Julie/Juli (im not sure how she writes it) but she was amazing, I had a great customer service. The details on the insurance were well explained. Everything 10 starts please
Response from Spot Pet Insurance· Sep 10, 2026
Hi there, We are happy to hear you are covered with Spot in case you have a need in the future. ~The Spot Family
