Excellent
1,334 reviews
Solace HealthHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Melinda
Posted
I have been assigned a patient advocate who goes above and beyond for me. She is a tremendous help in meeting the health care needs. Thank you so much Bethany Owen.
Response from Solace Health· Sep 25, 2026
We are so happy to hear that your patient advocate goes above and beyond in meeting your healthcare needs. Thank you for sharing your positive experience!
Dave F.
Posted
My advocate was extremely knowledgeable and very professional.
Response from Solace Health· Sep 25, 2026
We are so pleased to hear that your advocate was extremely knowledgeable and professional. Thank you for sharing your positive experience with us!
Indian J.
Posted
I was with them for three years. Then all sudden they drop me because UnitedHealth but then they accept it. Then change there story Again. They good. But they lie to much
Response from Solace Health· Sep 25, 2026
We are so sorry, three years is a long relationship to have shaken by conflicting answers about your eligibility. That inconsistency is not okay, and we understand the frustration. We've requested more information so our team can look into what happened with your United Healthcare status and get this to the right people 💚
Barbara
Posted
The services they provide...staff professional and knowledgeable. Ask any questions and always willing to share or will find out.
Response from Solace Health· Sep 25, 2026
We are so happy to hear about your positive experience with our services! We appreciate your kind words and are glad our staff is professional and knowledgeable, always willing to help.
Fran A.
Posted
Jane Banks is amazing she is professional as well as caring, kind, thorough & very proficient with urgent needs & requests for my well being.
Response from Solace Health· Sep 25, 2026
Fran Amelia, We are so happy to hear about your positive experience! It's wonderful to know that our team member provided such professional, caring, and thorough support for your well-being. Thank you for sharing your kind words!
Deb Richardson �.
Posted
My advocate Kari is really into her job!! She seems like she cares a great deal about helping me navigate the seemingly impossible ins and outs of the medical world! I so appreciate her continued help and support!!! 👍
Response from Solace Health· Sep 25, 2026
Deb Richardson 👍, We are so pleased to hear about the wonderful support you've received. It's fantastic to know that your advocate is so dedicated and helpful in navigating the complexities of the medical world.
GEORGE F.
Posted
Friendly advisor,good communications and meeting expectations so far.
Response from Solace Health· Sep 25, 2026
We're so happy to hear that your advisor was friendly and that our communication has met your expectations so far. Thank you for sharing your positive feedback!
customer
Posted
My advocate makes it fantastic. These surveys overwhelm me. I have so many places wanting surveys every encounter. It seems so redundant
Response from Solace Health· Sep 25, 2026
We're glad to hear your advocate makes such a positive impact. We understand that survey requests can be overwhelming, and we appreciate your honest feedback on this.
