Excellent
1,056 reviews
smileie.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Smileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
smileie.com (smileie.com) has 1,056 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
1,056 approved reviews, newest moderated first
Jennifer Y.
Posted
Easy online consultation. Very detailed explanation of the process. Great experience!
Response from smileie.com· Dec 20, 2022
Hello Jennifer, thank you for a awesome review! We strive to provide the best service and care at every step of the way from start to end. We're always a click away to help, :)
Danielle
Posted
My service agent was very patient and helpful. They even gave me a discount and expedited my shipping. I have contacted other aligner systems with questions regarding my specific situation. This agent's helpfulness is what sold me on this company. I wasn't plan on buying today, but I couldn't resist!
Response from smileie.com· Dec 20, 2022
Hello Danielle, we truly appreciate you taking the time to leave a review. Our main goal is to provide best service to our customer and we always try to make our products affordable for all. Please always feel free to reach out whenever you have any questions or concerns.
Samanta C.
Posted
The chat service was easy to you. Very quick response. Detailed and answered all my questions. They also were able to add an additional discount code. Very good chat service and attendant.
Response from smileie.com· Dec 17, 2022
Hello Samanta, we truly appreciate you taking the time to leave a review. We're so glad we were able to provide excellent customer service. We always try to make our products affordable for all. Thanks for being a part of our community :)
Chelsea
Posted
I asked about the services, and I got the answers I was looking for. Information was clear and understandable, and the chat agent, Caroline, was very helpful.
Response from smileie.com· Dec 12, 2022
Hello Cheisea, thank you for your review. Chat agent Caroline is realy absolute best. We are always looking for the ways to improve the customer experience and always answer them in easy way so they can understand. If any questions come up, please let us know we're here to help!
QN N.
Posted
Their prices unbeatable. the minute I purchase my impression kit. I received it in 2 Business day. Brett immediately introduce him self . An email me before I receive my kit and walk me through it . can’t wait to get my aligner. Can’t wait to to have a beautiful smile 🤞🤞
Response from smileie.com· Dec 12, 2022
Dear QN, we are so happy to hear this and so happy for you! We love hearing from our customers and we sincerely care and are here to guide you through the journey. Thanks for being a part of our community :)
Ginger
Posted
Very helpful and knowledge also easy to talk too.
Response from smileie.com· Dec 7, 2022
Hello Ginger, thank you for the review. We work hard to maximize efficiency and clarity in our service. Please feel free to reach out if you have any questions or concerns.
Tammy W.
Posted
Such a great experience with customer service. I had a lot of questions and each one was answered clearly. I feel very comfortable moving forward with the process. I was even offered to have them walk me through step by step. I am very happy and will definitely recommend this company to anyone needing teeth alignment.
Response from smileie.com· Dec 7, 2022
Hello Tammy, thank you for sharing this review and for recommendation! Chat agent Caroline is the absolute best. We are always looking for the ways to improve the customer experience. If any questions come up, please let us know we're here to help!
Lora S.
Posted
Very helpful and fast service! good price! So far loved my expertise with Smileie!
Response from smileie.com· Dec 7, 2022
Hello Lora, we truly appreciate you taking the time to leave a review. Our main goal is to provide best service to our customer. Please feel free to reach out if you have any questions or concerns.
