Jon G.
Posted
Professional courtesy.
Professional courtesy.
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.

Great
300 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Servbank (servbank.com) has 300 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
300 approved reviews, newest moderated first
Jon G.
Posted
Professional courtesy.
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.
Patricia G.
Posted
The kindness care and compassion and professionalism all together.
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.
Riley B.
Posted
Great customer service. Knowledgeable and answered all questions.
Response from Servbank· Nov 25, 2025
Thank you for sharing your positive experience with us.
Gayle M.
Posted
Called on 10/14/25 for payoff based on more than 30 days out. Expect to be approximate due to insurance and taxes. Cannot do online as only allows you to do 30 days in advance. When called rep automatically told me can only do 30 days in advance. When I questioned and said that doesn't sound right, she said would check. Came back on the line and said it would be done and emailed to me in 3-5 business days. Have not received a response yet.
Response from Servbank· Oct 27, 2025
My apologies for the experience you've had thus far. I am with the Customer Experience department here at Servbank. Would you be able to email me your loan number, the full name that is on the account and best contact information? My email address is [email protected] I look forward to working with you.
Liza G.
Posted
Friendly and informative.
Response from Servbank· Nov 7, 2025
Thank you for sharing your positive experience with us.
David K.
Posted
Heather and Shelly Provide Excellent Service with Serv Bank! Highly Recommend!!!
Jay
Posted
Kay takes her time to go the extra mile to help. It’s very helpful to have someone who takes their time to understand your situation and help you figure out the best options.
valerie W.
Posted
Jade was amazing! So patient and could not have helped me more and laughed when we figured out how stupid I am. Thank you Jade.