Excellent
522 reviews
Schwank GrillsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Schwank Grills are revolutionary portable infrared grills, Made in the USA, that deliver premium steakhouse quality taste in any outdoor area. The secret lies in the innovative infrared technology, used only by the world's best steakhouses, that heat from above at extremely hot temperatures up to 1500°F.
Schwank Grills (schwankgrills.com) has 522 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
522 approved reviews, newest moderated first
Wendy
Posted
Simple to use, simple to clean, simple to want to eat steak every night! Perfect size for 2 steaks or 4 burgers.
Response from Schwank Grills· Sep 24, 2025
Hi Wendy, thank you for the kind words! We’re thrilled to hear you’re enjoying the grill’s simplicity and portion size, it’s great to know it’s making steak nights (and burger nights) that much easier. Happy grilling!
Vinny A.
Posted
Great product
Response from Schwank Grills· Sep 24, 2025
Hi Vinny, thank you for your review! We’re glad to hear you’re enjoying the product and appreciate you taking the time to share your feedback.
Marc S.
Posted
I eat steak every day l hope this works as good as you say it looks like a good product
Response from Schwank Grills· Sep 24, 2025
Hi Marc, thank you for your review! With your love for steak, we think you’ll really enjoy what the grill can do. It’s built with the same infrared technology used in top steakhouses worldwide, so you can bring that experience home. We appreciate your feedback and are glad you chose us for your cooking.
Raymond D.
Posted
I was impressed by the speed at which my order arrived.
Response from Schwank Grills· Sep 24, 2025
Hi Raymond, thank you for your review! We’re glad to hear your order arrived quickly and that you had a smooth experience. Happy grilling!
Virgil
Posted
2ND UPDATE: (stay tuned, I will update again): Replacement arrived. CRUSHED on one side. UPS box is perfect, not one dent or mark of any kind. THE UNIT WAS PACKAGED ALREADY CRUSHED/DENTED! They don't answer their phone BTW, not a big surprise. 1stUpdate: Went to two stars since I rec'd return lable finally. STILL, have asked "what next?" No answer. No idea when I get a working grill that will cook more than half a steak. Looked nice out of the box, no damage...all was well...until I used it the first time. Watched all the videos, super easy setup, good videos. However; The raising mechanism for the grate seemed a bit floppy but what do I know? I put the steak on it, and when I went to raise it, POP, and then only the left side goes up and the right side stays put. The grate was crooked out of the box, per my wife...guess I should have listened.
Response from Schwank Grills· Sep 22, 2025
Hi Virgil, We sincerely apologize for the delay in replying here, and more importantly, for the difficulties you experienced with your grill. From the damaged replacement unit to the performance concerns you later faced, we recognize how frustrating this was and regret that your experience did not reflect the standard we set for our customers. Our team worked with you directly to troubleshoot, review the issues, and arrange a partial refund so you could continue using the grill. Since then, we’ve strengthened our packaging inspections, quality control, and communication processes to better support customers in situations like this. We’re grateful for the time you took to share your feedback, as it helps us improve, and we truly hope to have the chance to serve you better moving forward. Best regards, The Schwank Team
Fernando T.
Posted
I ussualy do not make reviews on products i buy but I was so dissapinted that had to. I have two Otto grills made in Germany. I decided to change and use a USA made grill to support the USA. Schwank does not cook as good. if you try to just brown (crisp out side) the meat an leave it rear inside is impossible. to make it crisp it will also cook inside
Response from Schwank Grills· Sep 22, 2025
Hi Fernando, we’re sorry for the delay in responding and, more importantly, for the disappointment you had with your grill. We completely understand how frustrating it must feel when you’re aiming for that steakhouse-quality sear. However, Schwank grills use the same infrared technology found in leading U.S. steakhouses and are designed to deliver a crisp exterior with a tender inside! With a few adjustments, they can achieve the results you’re looking for, and our team would be glad to share tips and guidance directly. Please feel free to reach us at [email protected]. We appreciate your feedback, as it helps us improve both our products and our support Best, The Schwank Team
Scott M.
Posted
The grill is good, but assembling the cabinet was unexpectedly difficult. It took four hours, and many of the parts were damaged. The instructions are poorly written. I will return the cabinet for a full refund, but now I am required to disassemble, box and ship the cabinet back. I am facing another 2 or 3 hours of wasted time. Not happy.
Response from Schwank Grills· Sep 17, 2025
Hi Scott, thank you for your feedback. We’re glad to hear you’re enjoying the grill itself, but we’re sorry the cabinet assembly and return process caused such frustration. We understand how valuable your time is and regret the inconvenience, though we’re glad your refund has since been completed.
BR
Posted
Easy ordering, but no word when grill will be shipped
Response from Schwank Grills· Sep 22, 2025
Hello, thank you for your review and for noting the smooth ordering process. Back in April, we were working through a backlog that unfortunately slowed down shipping updates and delivery times. We apologize for the inconvenience this may have caused you at the time, and we’re happy to share that since then, we’ve streamlined our process to ensure much quicker delivery and clearer communication moving forward. We truly appreciate your patience and support!
