Carmene
Posted
Rula offers stable encounters
Rula offers availability and professionalism ... being able to count on caring and understanding stability helps when working toward a better life

Excellent
4,972 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Carmene
Posted
Rula offers availability and professionalism ... being able to count on caring and understanding stability helps when working toward a better life
Monica L.
Posted
I have to do a survey every other week but it’s easy to use. I log on to the video call easily. And if you want to leave a message to your therapist you just have to log in and write something. They are pretty quick to respond.
Jennifer
Posted
Easy to schedule, convenient time slots, hassle free billing, and a great therapist. Best therapy experience I have had.
Savannah H.
Posted
I love rula it’s easy to use and they have wonderful therapist I’ve found my person!!
Kathy
Posted
Trustworthy and uncomplicated.
Jana
Posted
Unfortunately, I had a disappointing experience during my first appointment. I felt judged rather than supported, and at times the therapist compared my children to their own personal experience, which did not feel appropriate or helpful to me. There were also moments where assumptions seemed to be made before I had fully explained myself. I chose this therapist mainly because the office was conveniently located near my city, but overall, I did not feel the level of professionalism, preparation, or engagement I was hoping for in a first session. The interaction felt superficial and not particularly thoughtful or insightful. I’m sharing this feedback because first therapy experiences matter, especially for people who may be seeking help for the first time.
Response from Rula· May 26, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Lisa
Posted
Terrific therapists. Easy to use platform. Billing services has improved. Quality provider.
Richy A.
Posted
She's amazing! Very professional.