Great
713 reviews
R.S. HughesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
PAUL
Posted
CUSTOMER SATISFACTION! JOB #1, JOB #2 AND JOB #3-IT SEEMS TO BE THE MANTRA WITH RS HUGHES!
Response from R.S. Hughes· Dec 18, 2023
Hello Paul, Love the energy and love the review! Thank you for your business! We appreciate the feedback and look forward to serving you again. R.S. Hughes Customer Solutions Team
Trish
Posted
Ordering was easy, and the product arrived on time and as described.
Response from R.S. Hughes· Dec 18, 2023
Hello Trish, Thank you for the review! We are glad to hear you were easily able to navigate our R.S. Hughes website to place an order and that you received your product on time. R.S. Hughes Customer Solutions Team
J J.
Posted
No matter who assists, I get courteous and prompt service. If there is an issue resolution happens in a timely manner.
Response from R.S. Hughes· Dec 18, 2023
Hello James, Our commitment to providing excellent customer service is at the forefront of what we do. We are happy to hear you have received consistently prompt and courteous service. Thank you! R.S. Hughes Customer Solutions Team
RENE
Posted
all is good. had issue with saying you had an item in stock but did not. causing us to have to wait for product. also getting invoiced before the p.o. has been received. other than that all is good!!!
Response from R.S. Hughes· Dec 14, 2023
Hello Rene, We are glad to hear you had a good experience! We appreciate the feedback regarding our inventory and invoicing process. We value your review and thank you for your time! R.S. Hughes Customer Solutions Team
Taka
Posted
I am very comfortable for the stable and professional response for most of order from customer support of RS Hughes. A+
Response from R.S. Hughes· Dec 13, 2023
Hello, Thank you for the review! We appreciate your business and look forward to serving you again. R.S. Hughes Customer Solutions Team
kali
Posted
Never received product. Never received email explaining why or item is on back order. Nothing.
Response from R.S. Hughes· Dec 12, 2023
Hello Kali, We apologize for the lack of communication surrounding your order. We appreciate the feedback and will make sure to forward this review to your local branch. We have looked into your order and it is on extended backorder. You may cancel your order by calling your local branch or cancel your order by emailing [email protected]. Please let us know if you have any additional concerns. R.S. Hughes Customer Solutions Team
Ana
Posted
Reliable, friendly, good selection of products.
Response from R.S. Hughes· Dec 12, 2023
Hello Ana, It is wonderful to hear R.S. Hughes has been reliable and friendly! Our goal is to continue offering a good selection of products and great customer service. R.S. Hughes Customer Solutions Team
Carla
Posted
Hi- You company is outstanding! Best customer service and lightning speed shipping! Thank you so much! Will be back once again to shop :)
Response from R.S. Hughes· Dec 12, 2023
Hello Carla, Thank you for the glowing review! We are glad you have received the best customer service with R.S. Hughes and have experienced fast shipping. R.S. Hughes Customer Solutions Team
