Rocket RxReviews of rocketrx.com

Response from Rocket Rx· Oct 1, 2026

Hello Michael, Thank you for sharing your feedback. We sincerely apologize for the disappointing experience you’ve had with both your treatment and your order. We understand how frustrating it can be when a treatment does not meet your expectations, especially when this is followed by an issue with a cancellation and an unexpected reorder. This is not the experience we want for our patients, and we’re truly sorry for the frustration and inconvenience this has caused. A member of our team has reached out to review your concerns, provide additional support, and help address the issue with your order. We appreciate you bringing this to our attention and giving us the opportunity to assist and address your concerns. Best regards, The RocketRx Team

Response from Rocket Rx· Oct 1, 2026

Hello Mike, Thank you for sharing your feedback. We’re truly sorry to hear about your experience and sincerely apologize for the frustration and concern this situation has caused. We take concerns like yours seriously and would appreciate the opportunity to look into what happened. Unfortunately, we’re unable to locate an account associated with the information provided in your review. We’ve reached out to request additional details but have not yet received a response. Please contact our team at your convenience so we can gather the necessary information, thoroughly investigate your concerns, and assist you further. We sincerely apologize again for the frustration you’ve experienced. We look forward to hearing from you and having the opportunity to better understand what happened and address your concerns. Best regards, The RocketRx Team

Response from Rocket Rx· Oct 1, 2026

Hi there, Thank you for sharing your feedback. We’re truly sorry to hear that you had a negative experience, and we’d appreciate the opportunity to look into what happened and work toward a resolution. Unfortunately, we’re unable to locate an account associated with the information provided in your review. We’ve reached out to request additional details but have not yet received a response. Please contact our team at your convenience so we can gather the necessary information, investigate your concerns, and assist you further. We apologize for any frustration caused and look forward to hearing from you and having the opportunity to address your concerns. Best regards, The RocketRx Team

Response from Rocket Rx· Aug 29, 2026

Hello Robert, We’re sorry to hear that your experience did not meet your expectations, both regarding the treatment and your concerns about the recurring order. We understand how frustrating it must have been to receive an order you believed had been cancelled, and we sincerely apologize for the frustration this caused. A member of our team has reached out directly to provide additional clarification regarding your treatment and subscription and to address your concerns. We appreciate you bringing this to our attention and hope we can work with you to resolve your concerns! Warm regards, The RocketRx Team