ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD reviews

2,747 approved reviews, newest moderated first

Wanda B.
Posted Nov 5, 2023
Packaging and Delivery
The package came to me in perfect condition. Everything inside the container was well packed and the meds were still cool. There were no issues with the packaging nor the delivery process.
Response from ReflexMD· Nov 7, 2023
Hi Wanda, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
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Tammy G.
Posted Nov 5, 2023
I ordered 3 days ago
I ordered 3 days ago. Still nothing but email showing I paid. I feel I have been scammed. If no response in 2 days will call credit card company.
Response from ReflexMD· Nov 7, 2023
Dear Tammy, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. Due to overwhelming demand, we had a slight delay in some new orders. We will reach out to you tomorrow to address your concerns. Good news, your order will ship tomorrow. Thank you for the opportunity to make things right.
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Ayla P.
Posted Nov 4, 2023
A slight delay in shipping
A slight delay in shipping, but I got a quick and friendly response when I checked in by email. Everything arrived today, only a couple days later. The included instructions made everything easy.
Response from ReflexMD· Nov 7, 2023
Hi Ayla, Thank you for the extra time to deliver your order, we really appreciate it! We're delighted to hear about your positive customer experience. Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
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Debbie DelGizzi M.
Posted Nov 4, 2023
Everything has been very clearly…
Everything has been very clearly communicated along the process. Received my medication in a timely fashion as promised. Thank you
Response from ReflexMD· Nov 7, 2023
Hello Debbie, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
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Mick
Posted Nov 4, 2023
It has been 5 days now and nothing on…
It has been 5 days now and nothing on movement. I called and spoke to a customer service representative and basically in not so many words I was told that the pharmacy was behind on shipping due to demand. I was so motivated to do this but I must admit that I am seriously reconsidering this decision and fear i have been scamed. If there is a supply demand issue in some instances when items are oversold there is not a good outcome. If I do not get anything by Tuesday I am calling my credit card company. My previous review prompted a response about things being expedited and that was 2 days ago
Response from ReflexMD· Nov 7, 2023
Dear Mick, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your information here through Trustpilot so I can look up your account. Thank you for the opportunity to make things right.
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stephanie R.
Posted Nov 4, 2023
canceled subscription
I canceled my subscription and they still sent me another delivery. I contacted them before it shipped. As soon as I received the email stating that they were working on my delivery. I never received a response and the delivery still came against my wishes.
Response from ReflexMD· Nov 11, 2023
Hello Stephanie, I'm truly sorry to hear about your experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We wish you well on your health journey and look forward to the next opportunity to earn your business.
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ESmith
Posted Nov 4, 2023
Easy process
Easy process. Quick delivery.
Response from ReflexMD· Nov 7, 2023
Hello E, Short and sweet, thank you for the 5 star review! We're delighted to hear about your positive customer experience. Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
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Cate N.
Posted Nov 3, 2023
I cancelled the order immediately upon…
I cancelled the order immediately upon realizing it was a compound pharmacy. Yet was still charged and shipped.
Response from ReflexMD· Nov 8, 2023
Hello Cate, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you directly to make sure we resolve this matter. Thank you for the opportunity to make things right.
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