Raion Group Reviews | Read Customer Reviews of raiongroup.com

Raion Group Reviews | Read Customer Reviews of raiongroup.com

Raion Group reviews

545 approved reviews, newest moderated first

BRENDA
Posted Jul 10, 2024
Received my battery in a few days.
Received my battery in a few days.
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Patricia T.
Posted Jul 9, 2024
Great price
Great price! Fast shipping!
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George R.
Posted Jul 9, 2024
Good merchant and product.
Good quality, good price, and expedient delivery.
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customerBilly
Posted Jul 2, 2024
I appreciate the fact that a…
I appreciate the fact that a representative of the company called me 5 minutes after my order was placed and explained a possible problem with my order before it was shipped out. I’m thankful he was on his game and knew what may turn out to be a problem for me.
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Steve D.
Posted Jul 1, 2024
Satisfied Customer
The shipping was lightning fast but the battery is obviously very high quality and working great. Thanks and I'll be looking to Raion for future battery needs.
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Bill
Posted Jul 1, 2024
Apc backup battery
Good price, fast delivery
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customer
Posted Jul 1, 2024
I received my order in a timely manner
I received my order in a timely manner
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Richard and Susan S.
Posted May 20, 2024
Still waiting for our order???
Still waiting for our order???? You charged us $15 for priority?? Shipping still waiting and last update was days ago and in NJ in transit and no update yet again. Thank you Order 9064 Spaulding 9 Springdale Road Jefferson MA 01522
Response from Raion Group· May 20, 2024
Thank you for your feedback. After looking into this order, you ordered this item 5/12, and the carrier picked up the item on 5/13. We shipped the item by priority mail. We work hard in getting packages to the carrier within 1 business day of receipt of the order. Once the carrier receives the package from us, we are not in control of the actual transit or delivery of the package. There are multitude of reasons a carrier may delay the package ranging for supply chain issues to weather. If there is a delay with the carrier, you can reach out to us so we can initiate a trace with the carrier to locate the package and provide a status update. We never received any form of communication from you regarding this before you left this review. Looking at your tracking number, the package was delivered to you by the carrier an hour before you left this review. Please look on your property for the package as they left it at your door based on tracking. Tracking: 9405511206239537028349
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