Great
7,460 reviews
PuppySpotHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Diane
Posted
Compassion, caring company.
Response from PuppySpot· Oct 11, 2026
Thank you for your kind feedback! We’re glad to hear you found our team compassionate and caring throughout your experience. Providing supportive service and keeping our customers informed are important to us, and we truly appreciate you taking the time to share your experience.
Mollie E.
Posted
Bessie now her name is Sadie is doing wonderful. And the delivery service was so nice and they was so great with Sadie . I will recommend puppy spot to people looking for a dog .
Response from PuppySpot· Oct 11, 2026
We are so happy to hear that your new pup is doing wonderfully in her new home! Love her new name! It is fantastic to know that our delivery team took such great care of her during her journey to you. Thank you for your kind words and for recommending us to others!
KO
Posted
Great communication throughout the process. Very easy to coordinate the pickup with lots of options!
Response from PuppySpot· Oct 11, 2026
We are so glad to hear that our team kept you informed and made scheduling your service convenient. Thank you for taking the time to share your 5-star experience with us!
Edna N.
Posted
Everything was made easy. I was very happy how Jays guided me till we recieved Gus. All customer service were very helpful
Response from PuppySpot· Oct 11, 2026
We are so thrilled to hear that your experience was so smooth and guided every step of the way until your new companion arrived safely. Thank you for your wonderful feedback about our customer service team!
John W.
Posted
Wonderful experience from beginning to end. Everything came together beautifully. Great communication and a fantastic delivery service that came directly to my front door a hour early with my new puppy. Puppy Spot is 100% focused on your new puppy’s health, care and overall wellbeing.
Response from PuppySpot· Oct 11, 2026
We are so thrilled to hear that you had such a wonderful experience! It is fantastic to know that everything went smoothly, from our clear communication to the early delivery right to your door. We truly appreciate your kind words about our commitment to the health and wellbeing of our puppies. Wishing you and your new furry family member endless joy together!
Janice
Posted
My puppy concierge Jays, went above and beyond in helped me navigate the process of picking out and waiting for our new puppy. I’m sure I contacted her more than is normal for someone going through adding a puppy to their household. She helped me with all my questions and concerns. The hardest part of the process was having to wait for her to arrive. Thank you!
Response from PuppySpot· Oct 10, 2026
We are happy to hear that your experience bringing a new furry family member home was so smooth and well-supported. It is completely natural to have many questions during such an exciting transition, and we are glad that our team provided the patience, guidance, and reassurance you needed while eagerly awaiting the arrival of your sweet new puppy.
Juanita
Posted
From beginning to finish I couldn’t ask for more professionalism, patience, knowledge and the best open door access during this process and beyond. Thank you to the Puppy Spot Team you Gals and Guys ROCK!
Response from PuppySpot· Oct 10, 2026
Thank you so much for the glowing review! We are thrilled to hear that our team provided such knowledgeable, patient, and accessible support throughout your journey. Knowing that you had a wonderful experience from start to finish truly means the world to us!
Brad A.
Posted
Everything was perfect. Harley came off the truck clean, not afraid and totally social, very loving.
Response from PuppySpot· Oct 10, 2026
We are thrilled to hear that your new companion arrived safe, clean, and feeling so happy and affectionate. Thank you for sharing such a wonderful update about your seamless delivery experience!
