Great
7,460 reviews
PuppySpotHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Heidi S.
Posted
Five star experience !
Response from PuppySpot· Mar 9, 2025
We’re thrilled to hear that you had a 5 star experience with our service. We truly appreciate your feedback and look forward to serving you again in the future.
Davit G.
Posted
Great and fast service !
Response from PuppySpot· Mar 9, 2025
We appreciate your kind words and are thrilled to hear you had a positive experience with our service.
Edgar Z.
Posted
When buying a puppy the service is amazing and the process is really great and people are very attentive. Calls are returned and messages because they want you to buy the puppy. However once the puppy arrived I called for help on something that was needed for paperwork purposes even sent a email. Until this moment in time I have not received any information on what I asked for, hence they only care about selling the puppy's and whatever happens to them after it is the new owners problem.
Response from PuppySpot· Mar 9, 2025
We understand your frustration with the lack of response to your request for paperwork assistance. We strive to provide excellent customer service throughout the entire puppy adoption process, and we apologize that your experience fell short of our standards. We value your feedback and will use it to improve our communication and support for our customers.
Deysi E.
Posted
Muy amables en el trato, muy responsables y puntuales!
Response from PuppySpot· Mar 8, 2025
Muchísimas gracias!
Debra M.
Posted
It was a smooth transition with plenty of communication with puppy updates and arrival time.
Response from PuppySpot· Mar 7, 2025
We appreciate your feedback! We're happy to hear that you had a positive experience with our communication and the arrival of your puppy.
Dave W.
Posted
Our puppy had ear mites. Hard to believe that had she actually been taken to a Vet, that they missed that
Response from PuppySpot· Mar 7, 2025
We understand your concern about your puppy's ear mites. We appreciate you bringing this to our attention and a Puppy Care Specialist will be reaching out to you shortly.
Susan M.
Posted
Love my puppy. The process was amazing and the breeder was reputable and respectable regarding the puppies. The staff was very helpful.
Response from PuppySpot· Mar 6, 2025
We're so happy to hear you had a positive experience! We strive to provide the best possible care for our puppies and appreciate your kind words about our staff. Thank you for choosing us!
Karen G.
Posted
Follow-up to previous bad experience. Puppyspot rep contacted me with news of partial vet invoice reimbursement for puppy health problems present upon delivery. Very professionally handled in the end and i am satisfied with resolution.
Response from PuppySpot· Mar 5, 2025
We appreciate you taking the time to share your feedback. We're glad to hear that you're satisfied with the resolution regarding the puppy's health issues. We strive to provide the best possible experience for our customers.
