Great
7,460 reviews
PuppySpotHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Mary K.
Posted
Everyone I talked to is pleasant and they have always been able to help me and I appreciate that thank you
Response from PuppySpot· Mar 21, 2025
We are so happy to hear that you have had positive experiences with our team. We appreciate your kind words and will share your feedback with our staff.
Lee M.
Posted
The helpful staff made purchasing my puppy easy. The puppy arrived in excellent shape and she is beautiful and happy.
Response from PuppySpot· Mar 21, 2025
We're thrilled to hear about your positive experience! It's wonderful to know that our staff was able to make the process of welcoming your new puppy home a smooth one. We're so happy to hear that your puppy is happy and healthy.
L.J. H.
Posted
This is my second time adopting from PuppySpot 15 years ago. The experience was even better than the last time and even then it was exceptional. The updates keeping me abreast of the process were wonderful. The free first exam with Banfield was also a wonderful addition to the process!!! The concierge was on time and very professional! I received my Phineas Invictus just as he was depicted in the photo… My puppy is wonderful!!! His vet check up was awesome!!! No medical issues whatsoever. He does have allergies but so did his predecessor. No worries. He is so stinking smart. I’ve only had him a week, the potty training is going great, he’s figured out how to get out of his playpen (lol money wasted) and he loves wearing his pajamas!!! Once again, I received excellent service and an excellent a son!!! Thank you so much for the opportunity to once again share in the adoption experience!!
Response from PuppySpot· Mar 21, 2025
We are thrilled to hear about your wonderful adoption experience with us. It's heartwarming to know that you had an even better experience this time around compared to your previous adoption 15 years ago. We strive to provide exceptional service and create a positive adoption journey for every family. We're delighted that you found the updates helpful and appreciated the free first exam with Banfield. It's fantastic that your concierge was on time and professional, and that Phineas Invictus is exactly as you pictured him. We're so happy to hear that he's healthy, smart, and already making you laugh with his antics. It sounds like he's settling in beautifully and bringing you joy. We wish you and Phineas Invictus many years of happiness together.
Dennis S.
Posted
Ease of purchase
Response from PuppySpot· Mar 21, 2025
Thank you for your feedback! We're glad to hear that the process was easy for you.
Pamela A.
Posted
PuppySpot was fantastic. What great customer service all around. We worked with Stacey when we fell in love with Pammy and she made everything go smooth and was very helpful.
Response from PuppySpot· Mar 21, 2025
We're so happy to hear you had a positive experience with PuppySpot! We strive to provide excellent customer service and it's wonderful to know that Stacey was able to make your experience with Pammy so smooth. We're thrilled you're enjoying your new furry friend.
Austin H.
Posted
Great communication and very helpful
Response from PuppySpot· Mar 21, 2025
We appreciate your kind words. We strive to provide excellent customer service.
Danielle & Mark F.
Posted
Puppy spot helped us 14 years ago with a puppy from across the country and again now. They were clear and trustworthy with the information and delivery of our new family member.
Response from PuppySpot· Mar 21, 2025
We are so happy to hear that we were able to help you find your new family member. We strive to provide our customers with the best possible experience, and we are thrilled to know that we exceeded your expectations. We appreciate your kind words and look forward to helping you again in the future.
Darran B.
Posted
My experience from beginning to end with puppy spot was truly good. The transition from me adopting my German shepherd to the delivery of my puppy was professional and smooth. Thank you puppy spot.
Response from PuppySpot· Mar 20, 2025
We're so happy to hear you had a positive experience with us! We strive to make the process of adopting a puppy as smooth and enjoyable as possible. We appreciate your kind words and are glad that our team was able to make the transition easy for you.
