PuppySpotReviews of puppyspot.com

Friendly and professional

While our beautiful golden retriever arrived safe and sound we immediately found out that he had eye infections, stomach parasites, and fleas. Reflects very poorly on the breeders that PuppySpot is using if puppies are arriving with that many issues. Thank goodness our vet was able to treat all quickly and he is a health and happy growing puppy!

Edit: I’m updating my review to say that within just a couple hours of submitting my review I was contacted by the puppy spot. They were very concerned about my puppy and my experience. They looked at all my records and receipts and made things right, they checked on my puppy’s health to make sure he was on the road to recovery and I was reimbursed. I am very pleasantly surprised and very satisfied with their response! Thank you Puppy Spot! I purchased a puppy, first time not using a rescue, I went with this service because I was looking for a particular breed with plans for service animal training. I do have a happy healthy puppy at this point but that was not what I received. My puppy arrived highly stressed and sick. The entire first month I was back and forth to the vet. He was diagnosed with giardiasis and he was vomiting and regurgitating daily multiple times a day. I did get the insurance advised. They were not quick to help or resolve my issues. I had to reach out several times to get a consistent response. They look for every opportunity to avoid accountability. I did follow all the procedures though and they had to reimburse me for part of the treatment costs. The giardiasis required two rounds of treatment to resolve. I was reimbursed $138(I spent much more than this) they cap it at $150 for this parasite. I also had to change my puppies diet. It was clear he was not tolerating or accustomed to the food that was sent from the breeder. I have little confidence in the information provided by the breeder. Once we completed two rounds of treatment for giardiasis and changed to a food that he tolerated he is finally acting like a happy puppy and is keeping food down and gaining weight and growing. It was very stressful and scary the first month and I don’t feel like the support was what it should have been. I was persistent though and eventually they started following up with real concern. If you use this service, take your puppy to a vet immediately and get the insurance. There is a time limit for diagnosis for them to even cover a portion of the treatment.

My experience with PuppySot was great. Excellent service and customer support. My puppy was delivered to my front door. Driver asked if it was ok to deliver him sooner. My Vet loved this puppy. She asked to take him around to visit the rest of the office. She also said the breeder really loved this puppy. She said he was very well takern care of. admirably fine and excellent.

All service was excellent except for the amount of time it took to receive my puppy from the time of purchase.

My daughter and her partner spent months looking for the right puppy. They came across PuppySpot and spent days scouring the site looking for their perfect puppy. Once Pinky was spotted my daughter knew she had found her perfect baby. In the beginning things went smoothly. Payment went through. Pinky was reserved. Everything seemed to be going as planned but then zero communication with the breeder, no updated photos, bare minimum communications with the site, but just enough to keep things rolling and thinking all if fine. Finally after weeks of waiting a date for delivery was given. According to the “breeders” paperwork, written up 13 days ago, Pinky’s weight was recorded at 3 pounds and was healthy to travel. Pinky, now Penny, arrived severely thin, dehydrated, lethargic without even the ability to drink water. Thinking it’s just a puppy getting used to the new surroundings and recovering from a long travel day, all the necessary food, supplements, and medications were purchased to help her get over the hump. They were in love. Penny was taken to the vet early the next morning and given fluids, supplements and tested for anything that would cause this now 2 pound puppy to be so sickly. When after 48 hours and unable to lift her head the vet rushed her to the emergency vet hospital. There it was determined this precious, innocent little light had been neglected and starved. Loosing a third of her body weight in the 10 days before getting to her forever home, all measures were taken to try and save her life. CPR was performed, but sweet Penny crossed the rainbow bridge just 36 hours after becoming the center of her parents lives. My daughter is crushed. Knowing that precious Penny was neglected to such a horrific extent either at the “breeders” or in transport haunts her. If you can’t speak to and get information straight from the Breeder that is a huge Red Flag! If it takes days to get a return call or email Red Flag! If you do not get updated photos/videos of your puppy Red Flag!! If the site will not give contact information and link you up with the breeder caring for your puppy that is the biggest RED FLAG!! We all get attached and fall in love with these beautiful babies but please remember our little Penny when considering using this site.

All PuppySpot wants to do is get in your pocket for more money, more Money! The puppy that was purchased is great and cute as can be. But, I’ve been inundated with emails about buying: insurance , a puppy welcome kit and delivery of approx. $850.00 They wanted to sell me for $110. Registration to AKC. It’s my understanding that these hybrid dogs (when I was a kid that called them a mixed breed) THAT AKC WILL NOT ALLOW THEM TO BE REGISTERED AS THEY ARE NOT A RECOGNIZED BREED. SO BUYER BE WARE. IT’S YOUR BUSINESS IF YOU WANT TO SPEND THAT KINDA OF MONEY ON A MIXED BREED AS I DID. HOWEVER, remember that is no AKC on mixed breeds. That question alone, asking if I want to spend a $110. For AKC registration is false advertising. All this happens before you even get a puppy. So if you just want a puppy and not a lot of sales pitches, find another company. The price you send on these dogs, and you can’t have them reproduce? That’s wrong too. The price I paid, I should be able to do anything I want with this puppy. I all most called the whole deal off. And just for the record I was not interested in breeding my puppy, I just don’t like my rights being taken away from me!

The people I dealt with were so helpful Professional and so kind. They updated every other day and made the transition so easy for me, would recommend your Company for sure.