Georgina C.
Posted
I still haven’t received my order which…
I still haven’t received my order which was placed over 2 weeks ago.
Response from PuppyPad· Aug 4, 2025
Hi Georgina, It looks like your order was already delivered to you. I'm sorry this wasn't the experience you deserved and we are working on making our delivery times to canada faster. Full transparency: there have been some recent tariff changes in Canada that we’ve been fully covering on our end, but they’ve unfortunately caused delays at customs. It’s been frustrating, and we totally get how annoying it is to wait longer than expected


