PuppyPadReviews of puppypad.co

I have two 10 week old miniature schnauzers I ordered the pads plus all of them they had on sale for a total of nine pads I laid the first two pads out my mail pup peed on them the first day one time ever since then I cannot get the dogs to go on the pads at all even if I catch him getting ready to go to the bathroom and put them on the pad they will not use it they're not picking up any sand or something it was totally wasted money I don't recommend the part

I emailed this company to cancel my order shortly after I made the order. My new senior dog absolutely will not go inside. She has to have grass. All communication was done on email as they don’t provide a phone number. So when I canceled , they told me that my order hadn’t shipped and they put it on hold. I wrote back telling them to just cancel it. They assured me it was canceled and they would refund my money. 2 weeks later, after so many emails looking for my refund and them either not responding or replying with an automated email with a different name at the end, I opened a dispute with PayPal. The next day I received an email from puppypads stating that if I canceled the dispute, they could issue a full refund. I went to the PayPal app and found that if I canceled it, it couldn’t be reopened. So I didn’t and emailed them back that if they issued a refund, I would cancel the dispute. The next weeks I was hounded by them to cancel the dispute so they could issue a refund. All signed by a different name. Even this morning they tried again and I didn’t do it. This evening I got an email from puppypads stating that they did issue a full refund. I checked with PayPal and there it was. Later I got an email from PayPal stating that they found my dispute in my favor.

This website is scamy AF! The website tries to get you to purchase additional puppy pads using clickbait (ie, you're the 100th customer of the day and you get wholesale price!). Also, it does not provide you with a review page before you complete your order or a confirmation page with your order number and receipt after payment.

I canceled my order 1 hour after placing it. Two and 1/2 weeks later I am still trying to get my refund. This is a bad company. Do not trust them

I ordered in November. I have not received that pads and the shipping updates have not shown any update in weeks. The company refuses to send a new order or refund me. These pads were for potty training a litter of puppies. Most have now gone to new homes so it was $100 wasted

Never received pads had to cancel order

Total scam spent $200. Ordered them 25 days ago still nothing you can’t contact them by phone only by email.

I have been waiting weeks for a response to get a refund. These did not work for my dogs and I am trying to get a refund. There is no one to call and emails go with no response. Do not recommend!!