Excellent
4,633 reviews
PuppyPadHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 162 reviews with 1 star · Clear filters
Pat K.
Posted
This company should not be in business. The only way you can contact them is email and response time long, their phone off says send email. They sent pads after I cancelled within hour of making order took 2 mos still have not gotten refunded and refuse to pay $20 it cost to return items. If you can not provide proper customer service u SHOUlD NOT be in business. Horrible experience!!
KM
Posted
I wouldn’t shop with this company again if their products were free. I realized IMMEDIATELY after submitting my order that my phone auto populated the wrong address. Within minutes of searching, I submitted an email request to cancel the order and refund the order. The first thing I noticed is that this company makes it intentionally difficult to find the option to send an email to request a refund. They also have a phone number listed, but it’s an automated system that tells you they don’t accept calls. I have since gone back and forth attempting to get a refund for a product that I did not receive. I was originally told to just “give it a try”. Which was infuriating because I made it exceedingly clear that the package would not come to my residence. The last message I received instructed me to donate the product to a shelter and they would consider a 30% refund. This company is a scam and I’ll be reporting them to the BBB.
Denise Y.
Posted
I didn’t know the company was in the USA when I bought the product and I’m in the UK. I need to return the Pad because whilst waiting for delivery we unfortunately no longer have the dog. The cost to return it is quite high but not only that the wording on your website says that you will be inspecting the product before you return any refund although quite rightly but under the circumstances that I didn’t know you were in the USA feels to much of a gamble that you will actually refund me, even though the pad HASN’T been used especially after reading some other reviews. I’m not impressed, you should advertise clearly that you are in the USA on your website and again at the checkout.
Samuel
Posted
I have changed my review because of all your requests. I have given you 3 reports and you still want more. I will not give you any pictures.
Jamie B.
Posted
I ordered the bundle for $149 and I've never even received it. Never got a confirmation of the order. I've tried to send messages with 0 response. I really hope some one can get this scum for fraudulent business!!! DONT NOT BUY!!!!!!!
Barbara C.
Posted
My 8 month old puppy was not interested in using the puppy pads. I kept it in one location, took her to it every time I took her to potty. She sniffed it and walked away every time. I’ve contacted puppy pads for the 90 days free trial money back guarantee- no questions asked. I had to email several times before they would respond with return instructions. I’m supposed to get a FULL REFUND since it is well within the 90 days. I’m very disappointed they don’t work and very disappointed in customer service so far. I will update about my refund.
Gayle
Posted
Everything went wrong from Pamela the customer service person as well as the pads DO NOT WORK. This is just a scam.
TEDDIE L ESKINE J.
Posted
I have responded at least five times. This product does not work once again if you look at my previous complaints, you offered me a 40% refund . I responded telling you you should give me a 90% refund. What kind of company do you represent. It doesn’t work totally dissatisfied.
