Great
720 reviews
Project E BeautyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Project E Beauty, we believe radiant skin is a goal everyone can realize.Since 2012 we have been committed to bringing salon-grade skincare to a wider market. Over 12 years on, we've built an international team of skin experts, delivering safe, effective skincare solutions through advanced skincare technology. We've transformed over 500,000 routines and set a global standard in beauty tech, reaching over 68 countries. As pioneers in LED home therapies, we are committed to our customers, using your feedback to guide our every move.Empowering Your Skin Journey
Project E Beauty (projectebeauty.com) has 720 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
720 approved reviews, newest moderated first
Romina
Posted
I'm extremely satisfied with the LED mask and neck treatment. I've been using it for a few months now, and it has greatly improved my skin, along with my daily routine. The lifting and plumping effect after using the mask is spectacular; it has significantly improved my skin's elasticity. Project e Beauty's service and products are exceptional.
MC
Posted
Bought the red light mask after reading very positive reviews on Alex Fergus' site. He tests red light products to make sure they're delivering what they promise and raved about Project E's mask. He was right. Have used the mask for months and recently was told my skin was glowing. I'd never been told anything like that before. Customer service is very attentive. A+ all around.
Hitoshi S.
Posted
Not very pleased with the late delivery. I chose to order this Mother's Day gift based on the various assurances on your site that it would arrive ahead of Mother's Day. It was ordered on May 1, and your communications stated 2-4 business days, but it didn't arrive until May 11; a day after Mother's Day. Your Projectebeauty tracking site continued to state that "it's arriving today, May 8" even when it wasn't. Disappointing. [May 13 Update] I've upgraded my rating to 4 stars based on the Project E Beauty customer service team's responsiveness and consideration. Trixie and Arriane were quick to follow up on my concern; professional and respectful. Thank you!
Response from Project E Beauty· May 13, 2026
Hi Hitoshi, We sincerely apologize for the delay and understand your disappointment, especially as this was intended to be a Mother’s Day gift. We appreciate your feedback regarding the delivery expectations and tracking updates provided during transit. We understand how frustrating this experience must have been. Our team will reach out to you directly via email shortly to further assist you and address your concerns. Best regards, Project E Beauty Support Team
Anita Van N.
Posted
I love this product. Though not massive changes immediately, I can already see an improvement in the condition of my skin. It does not irritate my skin. Easy purchase and quick delivery.
Azadeh J.
Posted
Very high quality device
Jen V.
Posted
I usually leave 4 stars for excellent because there is always room for improvement. I honestly have to say that every interaction I had with project E was prompt professional and friendly. Not to mention the mask. I looked into many (I do mean many- it took me over 2 months to read and decide) and this mask did not disappoint. The improvements they made to the Velcro ( now sewn in) and the controller make this mask problem free. It’s been only a month so I know there is more goodness to come on my skin. Presently, my overall complexion is much more even ( my husband noticed- I know weird) and brighter. Fantastic. I look forward to even more. Thanks Project E- you are exactly what you said you would be! All those lights too!!! Awesome. Highly recommend.
Jonathan M.
Posted
I have being waiting for my order so long
Response from Project E Beauty· May 4, 2026
Hello Jonathan, We are very sorry for the wait you’ve experienced. Your parcel was unfortunately returned to us, but we have already reshipped it to ensure it reaches you. Please check your email for the updated details as we work to get this resolved. We appreciate your patience while we get this sorted out for you. Best regards, Project E Beauty Support Team
Amy
Posted
Just want to say what a brilliant and professional company. Iv emailed asking advice on how best to get the most out of my mask, they replied quickly and were super helpful. The velcro unfortunately came off on my mask, i contacted them as was in my warranty, they again replied super quick and efficiently keeping me updated and I received my new mask in no time. I highly recommend not only the LED mask but them as a company.
