Project E BeautyReviews of projectebeauty.com

Overpriced

It’s cheaply made and doesn’t seem to work as advertised

The mask is actually painful because all the weight rests on your nose. I tried laying down with it as well but that didn’t help much either. I’ll probably return this mask if I can’t figure out a solution to make the nose area more comfortable. Otherwise this mask is easy to use with the two settings and turns off automatically for you when the time is up. Everything else was great and the shipping was fast.

Your battery for the facemask is faulty. But cannot be returned outside the 60 day window. It was a problem from the first time I got it and just replaced it. I don’t think I should have to pay for that.

I ordered a device, so I had to give my emailadress. I do not appreciate it, that from then on, I receive a lot of spam. My emailadress was given, in trust, for my purchase. That is not the way to go, and is very intruding. Project ebeauty misuses my emailadress for marketingpurposes. Without permission. Please, stop that.

My mask came with a dirty remote (greasy fingerprint and black mark) - and it was charged- even if it says in the manual: charge for 5 hours before first use. So it is not new and was obviously used. The mask itself also looks not 100% clean. Shipping took 9 days.

I purchased the product then emailed to ask a question and was responded back to about 4 times. I inquired about a refund and was assured it would be fine. I asked how to do it and specific questions. responses stopped. Chatted with the bot online and after I asked for refund info- the shat would not allow more questions. I called the number and could only leave a message- I was emailed that they will pay y return postage but online it says customer pays. It says a sale item can't be returned. I purchased it with a discount code- is this a sale item? who knows- no one is available to speak all of the sudden.

Website confusing. Its American & said free worldwide shipping so i thought price was in US$ Turned out to be in GB£.