Prescription Lifeline Reviews | Read Customer Reviews of prescriptionlifeline.org

Prescription Lifeline Reviews | Read Customer Reviews of prescriptionlifeline.org

Prescription Lifeline reviews

3,483 approved reviews, newest moderated first

Jennifer D.
Posted Apr 14, 2019
The representative Stanette went above…
The representative Stanette went above and beyond with helping me I have very expensive medications due a very accident an she took her time a was extremely patient with find the best lost cost company to help me I couldn't be more grateful!!!!!
Response from Prescription Lifeline· Apr 19, 2019
Hi Jennifer, Stannette is one of our best advocates and always goes above and beyond to assist in any way she can. I am happy she was able to help you find a solution for your needed medication. Thank you for putting your trust in us and we hope you have a wonderful weekend.
Report
Bobby R.
Posted Apr 11, 2019
Very Helpful
Very Helpful, explained everything, filled out assistance form for me!
Response from Prescription Lifeline· Apr 19, 2019
Hi Bobby, Thank you for being a member with us. I am happy to hear we are able to help you with your needed medication. Hope you enjoy your weekend!
Report
Patricia B.
Posted Apr 10, 2019
My advocate
My advocate, Christina Ortiz, is knowledgeable and works hard on my behalf. I appreciate her and the service you provide.
Response from Prescription Lifeline· Apr 19, 2019
Hi Patricia, Thank you for being a loyal member and putting your trust in us. Christina is an amazing advocate and will be there for you for all your needs. If you ever have any questions or concerns, please do not hesitate to give us a call. We hope you enjoy your weekend.
Report
Kenneth R.
Posted Apr 10, 2019
excellent service
It has been an excellent experience dealing with Prescription Lifeline
Response from Prescription Lifeline· Apr 19, 2019
Hi Kenneth, Thank you for being a member with us. I am glad we were able to assist you with your needed medication. Hope you enjoy your weekend.
Report
Westerhaus Rowena K.
Posted Apr 10, 2019
Just became a member
Just became a member. All praise to Stanette (sp?). Knowledgeable, kind, caring. Give her a pat on the back. She is awesome!!!!!!
Response from Prescription Lifeline· Apr 19, 2019
Hi!! Thank you for being a new member with Prescription Lifeline! Yes, Stannette is amazing and really cares for her members. If you ever have any questions or concerns, please do not hesitate to give us a call. Hope you enjoy your weekend!
Report
Jerry S.
Posted Apr 9, 2019
Too many delays
I had difficulty submitting the proper forms. I either did not understand or was misinformed the exact forms required. I think the drug supplier shares some of the blame. I spoke with three different representatives. All three were very courteous and professional. In the end I was approved.
Response from Prescription Lifeline· Apr 15, 2019
Hi Jerry! So happy to hear you got approved for your most expensive medication! After some back and forth with the Pharmaceutical Company, they agreed to take a look at the appeal documents. If you have any questions at all, please feel free to give us a call. Hope you have a great week!!
Report
Tony and Donna A.
Posted Apr 8, 2019
I really appreciate the service
I really appreciate the service. It literally has been a life saver for me. My only suggestion would be that emails would include the NAME of the prescription being sent as well as the notification that the prescription is being sent. One comes to my home and two go to my doctors office. Again I must say how much I appreciate this service.
Response from Prescription Lifeline· Apr 10, 2019
Hi Tonya and Donna! Thank you for the feedback! I completely agree it would be beneficial to include the medication name in the emails, especially if you are receiving more than one medication. I will talk to our IT Department to see if we can make some changes to better assist you. In the meantime, we can call you when the refills are placed to tell you exactly med was shipped out. We appreciate you being a member with us. If you have any questions or concerns, please do not hesitate to give us a call. Hope you enjoy the rest of your week. Thank you!
Report
Carla M M.
Posted Apr 4, 2019
I spoke with Angeleen Tueaday evening…
I spoke with Angeleen Tueaday evening said she wld call in the morning and its now Thursday still no call back. I really thought she genuinely cared.
Response from Prescription Lifeline· Apr 4, 2019
Hi Carla, I am so sorry you have not received a callback. This week has been really busy, but that is not an excuse. I have let her know and she will be contacting you shortly to assist. I hope you enjoy the rest of your day, and again I apologize for the delay.
Report