Excellent
3,483 reviews
Prescription LifelineHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
3,483 approved reviews, newest moderated first
Douglas S.
Posted
Very satisfied
Response from Prescription Lifeline· May 10, 2019
Hi Douglas, Thank you for being a new member with us. If you have any questions about your welcome packet, please do not hesitate to give us a call. Hope you have a great weekend!
Azel P.
Posted
The winning team
Response from Prescription Lifeline· May 10, 2019
Hi Azel! Thank you for being a new member with us. We are currently working with your doctor to get the needed documents to our office in order to get you approved and have your medication shipped out. If you have any questions about your welcome packet, please do not hesitate to give us a call. Hope you have a great weekend!
Carol S.
Posted
I called with several questions. If Ella couldn’t answer my question right away she placed me on a brief hold. Within two minutes she came back on the line with the correct answer. She put my mind at rest with her answers. She was friendly and knowledgeable.
Response from Prescription Lifeline· May 10, 2019
Hi Carol, Yes Ella is an amazing advocate and we are lucky to have her here. I am happy to hear she was able to take care of all your questions. If you ever have any other questions or concerns, please do not hesitate to give us a call. We appreciate you being a member with us and hope you have a great day!
Kathleen P.
Posted
Have never had a problem with my account or meds.
Response from Prescription Lifeline· May 10, 2019
Hi Kathleen! We appreciate you being a member with us and happy we are able to help you! Have a great weekend!
Anna O.
Posted
I get e-mails saying that we didn't send all the information requested. An ensuing telephone conversation indicated all info was received
Response from Prescription Lifeline· May 1, 2019
Hi Anna, I apologize you received an email stating we were missing information. It looks like we received your documents the day before the email was sent out. Sometimes the system does not register the received forms trigger before the emails are scheduled to go out the next day. Looks like this was just a one time occurrence. If this happens again, please let us know. Hope you enjoy your week. Thank you or being a member with us.
Geraldine R.
Posted
I have not been able to get two drugs in time. They are not prescriptions I can go without. I have had to order them through my pharmacy. this is very costly to me. This sees to be a recent problem, I don't understand why they have difficulty getting the meds. In the past I have had very good results with Prescription RX.
Response from Prescription Lifeline· May 10, 2019
Hi Geraldine, I am sorry to hear you did not get your medication in time. If we need to place the refills sooner, we will be more than happy to do so. If you ever are running low on medication and concerned about your next shipment, please do not hesitate to call us if you have any questions or concerns. Hope you enjoy your weekend.
Marilyn P.
Posted
Have not received my insulin yet. Past service was great.
Response from Prescription Lifeline· Apr 24, 2019
Hi Marilyn, Hope you are enjoying your week so far. We are just waiting for you to return the application we mailed to you. Each year the Pharmaceutical Company requires a new application for enrollment. Once the application is received and processed, your medication will start shipping out again. Sorry for any confusion. If you have any questions or further concerns please do not hesitate to call us.
Maureen G.
Posted
The people I talked to were polite, kind, and understanding. I could not have asked for mire.
Response from Prescription Lifeline· Apr 23, 2019
Hi Maureen, I am happy to hear you were accepted for assistance elsewhere for your medication. If you ever need us, please do not hesitate to give us a call. Hope you enjoy your week!
