Excellent
680 reviews
PlushRugsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
680 approved reviews, newest moderated first
Regan
Posted
The delivery company only delivered one of the two rugs I ordered and marked both as delivered which obviously caused a bit of a headache as well as some anxiety…but plush rugs was prompt in locating the missing rug and making sure it was delivered the next day…both rugs are beautiful and were packaged immaculately and I will definitely buy my next rug here
Colean B.
Posted
I was sent the wrong rug and it's been a week and the claims team won't send me instructions on sending it back and sending me a new one. You would think they would want their customers to be happy and I am so close to just sending it back and demanding my money back and not shopping there again. This is ridiculous!
Response from PlushRugs· Jan 31, 2025
Good Morning Colean, I'm very sorry that the returns process has taken as long as it has. I do see we received photos from you on the 27th and we reported the issues to our warehouse the same day. I will have one of our supervisors get involved to try to push this over the finish line quicker for you. - The PlushRugs Team
Barbara
Posted
I found this rug on your website I've never purchased a rug this way. I really like the style. The whole process went seamless. I ordered, you delivered, and I love it! Thank you! Keep up the good work!
Nita
Posted
Beautiful rug, neutral colors that helps lighten up my dark floors and furniture. Good quality but I did add a rug pad since it was in my bedroom and wanted as much comfort stepping out of bed as possible. Highly recommend this rug- would say this is now my favorite rug in my home.
Brian
Posted
The quality of the product looks great
Maryann
Posted
Love the choices and colors that your company offers. It’s very plushy and very well made product.
elizabeth
Posted
Customer Service was great during all phases of the purchase from order follow-up through scheduling and delivery. Delivery person was exceptional.
Gail B.
Posted
Love this rug, it’s soft and my dogs love it. I didn’t use a rug pad and it seems ok. The only negative is the pattern isn’t as defined as the picture suggests.
