Excellent
680 reviews
PlushRugsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
680 approved reviews, newest moderated first
DavidL
Posted
Great customer service. Super competitive pricing. Huge selection. I'm a loyal Karastan customer. Plush rugs drop ships directly from Karastan. I had a bit of an issue (not with Plush Rugs) with Karastan. Plush Rugs took care of it immediately and then followed up with me by phone! I mean, who does that anymore!
Keith
Posted
Great quality and excellent customer service. Delivery want also very timely
Michele
Posted
Haven’t received yet
Response from PlushRugs· Feb 27, 2025
Good Morning Michele, Thanks for leaving us a review. Reviewing your order I do see that you placed this order while it was advertised as back-ordered and expected to ship mid-March. I also see that my team responded to an email from you on Feb 19th, letting you know our warehouse had confirmed this should ship mid-March as well. If you have any other questions/concerns in the meantime, please do not hesitate to reach back out. - The PlushRugs Team
Karla T.
Posted
I ordered a 2x3’ rug. It arrived quickly and packed very well. Unfortunately, the rug I selected did not have the effect in the room that I thought it would. I contacted service and Megan quickly responded with a return shipping label. I ordered a second rug and Megan promptly responded that the restocking fee would be waived and a refund for the difference in cost of rugs would be mailed. It was an extremely easy process from start to finish and I felt like a valued customer. I will not hesitate to recommend Plush rugs to my friends. This review was not solicited.
CtShopper
Posted
I found this area rug using Google lens on a very high priced similar rug and was amazed to find such a perfect look alike - and at a close out price. Due to the close out, I couldn’t get the exact size I would have preferred but for the $$ this works well enough. (I hope the manufacturer reissues the style.) It’s much thinner than the high priced one and definitely won’t hold up as long, however, it is brighter and more defined and looks great. Delivery and communication from PlushRugs were spot on.
Peggy
Posted
Great customer service! Very nice folks.
Diana
Posted
Quick shipping. Beautiful rug, great price!
Pina
Posted
Great customer service and great prices!
