Excellent
376 reviews
Plum DiamondsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
376 approved reviews, newest moderated first
Jason C.
Posted
The rings are absolutely beautiful. Customer service is top notch. They communicated every step of the way. Shipping and packaging was stellar. Will recommend to anyone who will listen to me!
Response from Plum Diamonds· May 9, 2024
Jason! Then we hope you have influence over lots of people, ha! Thank you so much for spreading the Plum word and sharing your experience. We enjoyed working with you!
Lylin L.
Posted
Excellent service and definitely recommend!! Thank you Kristy & Renee 👏
Response from Plum Diamonds· May 9, 2024
Thank you Lylin!! It was a pleasure working with you and it means a lot to see your review. Please come back and work with us again!
R. L.
Posted
Fantastic customer service! Renee was amazing from beginning to purchasing. Answered all of my questions and very transparent about the process of returns/exchanges. The quality of Plum Diamonds is top notch! Would recommend this company to all my friends!!
Response from Plum Diamonds· May 9, 2024
Thank you so much! We aim to be straightforward, trustworthy and fun ...it sounds like that was your experience! We thank you for sharing that and hope to work with you again!
C. T.
Posted
Customer service was outstanding! Super helpful and fast response to questions! I got a significantly nicer ring for the money than I thought I was going to get! Overall fantastic experience, would highly recommend Plum Diamonds!
Response from Plum Diamonds· May 1, 2024
Thank you so much for those kind words! Such a thrill to hear the ring exceeded your expectations-that's our goal! It was a pleasure to work with you and it means a lot that you took the time to leave a review, thanks again!
Joe
Posted
Fast and great customer service!
Response from Plum Diamonds· Apr 25, 2024
We always appreciate when someone is moved to leave a review-so thank you! It's been a pleasure working with you both and we look forward to what comes next!!
Rigel Valdes M.
Posted
Amazing experience buying a ring from you, you guys made it so easily and the quality of the ring is amazing, great experience overall Kristy and Renee really responsive through emails, love it.
Response from Plum Diamonds· Apr 24, 2024
Rigel, thank you so much for taking the time to leave a review ~ We love to hear that you had a great experience and that the ring exceeds your expectations...those are our goals! It was a pleasure to work with you and we hope you'll come back to Plum in the future.
Elizabeth P.
Posted
My entire experience so far has been 10/10! Their CS team is so responsive and helpful. I truly couldn’t recommend them enough.
Response from Plum Diamonds· Apr 17, 2024
Thanks Elizabeth! That means a lot to us and we very much appreciate that you cared enough to leave a review. We really look forward to working on your "real" ring!
Jace
Posted
The ring looks beautiful! I just love the platinum cathedral design, and the stone is so beautiful! I will be perfectly honest. I was pretty afraid to buy a ring online, but I knew I wanted a lab diamond at a reasonable price. I wasn't going to get that at a big retail store. I looked a bunch of places not quite satisfied. I was about to take a "good enough" alternative when I found Plum. They may not have the world's largest selection but the quality of diamonds are fantastic. They set diamonds oh so well (compare it to some other places horror stories). I feel like they also had a good balance of stylish but durable bands. I have no doubt it will last a lifetime, especially with the yearly care. I got all this at a competitive price! Renee & Kristy are so great too, providing updates and answering any questions timely.
Response from Plum Diamonds· Apr 11, 2024
Jace, we are so happy that you found us! We agree, we made the ring to last a lifetime especially if you take advantage of our annual care. We can't wait to take care of the ring and get updates from you along the way-welcome to the Plum family! Thank you!
